Help outbound sms broke?

[z4tuner]

hey guys, i just picked up a nexus s. everything works fine except for outbound text messaging. inbound seems to be ok. voice, data all work, just not sending sms.

any ideas for what i can look at or troubleshoot? im using a carrier called GCI in Alaska. texts work fine when i put my sim into another phone.

 

[AndreaCristiano]

well that doesnt seem to be something that is a known bug so your handset seems to be defective

 

[z4tuner]

so i figured out what my providers SMSC number was, and went to the *#*#4636#*#* screen, and entered it in, but i get an update error whenever i try and change it.

any ideas?

 

[AndreaCristiano]

something isnt right there im gonna say there is something on there end that they have to change in their system

 

[z4tuner]

got it figured out. for anyone else that might be having the same issues, the SMSC number has to be entered in PDU hexadecimal. so once you find your carrier's SMSC number, just find a converter online, and plug the number in.

thats what i did and all is well now. i can finally enjoy my phone!

recap:
1. find carriers SMSC number (mine is +19074442504)
2. convert said number to PDU Hexadecimal format
3. from the keypad dial *#*#4636#*#*
4. go to phone information
5. scroll down to SMSC number
6. enter in the PDU/Hex number
7. hit update

this took me a several hours of troubleshooting and research. the other option is to put your sim card into a different phone that will allow you to change the SMSC number, and will take it in the normal format (no need to convert), save it, and plug the sim back into the nexus. i havent tried this, but it should work as well if you have another phone laying around. i think a blackberry would do it.

 

[Spenna]

I can confirm placing the SIM-card into a relatively old phone will fix this issue - i first tested on an N95 - no go - but then i tested on a nokia 3210 and it worked.

I also found the steps z4tuner mentions, probably the easiest solution.