My Motorola Droid has just started randomly rebooting, along with my wifes. We haven't installed any wacky software, and it just started out of the blue. During 3 different phone calls yesterday it rebooted. Last night it was sitting on the couch and I hadn't touched it in 2 hours, it rebooted twice. I called the 611 number, and Verizon wants me to wipe my phone remotely, but I don't want to lose my contacts or data. They said I can't return it for a new one. Any suggestions?