Problems with smart phones....

[kazzyd]

Up until the 2nd august I had a Samsung Tocco Lite which I never had any problems with. When this broke I took out a Vodafone contract & an HTC Wildfire S. Message & internet worked fine but calls kept breaking up & eventually cutting off.
I exchanged for another Wildfire S - same problem. Changed for another one again & had the same problem. With that being the 3rd one I knew the problem couldn't be the phone.

Today I changed it for the Samsung Galaxy Ace & I have the same problem. The signal in my area is working. Cheap phones work & 2 members of my family have smart phones on different networks & theirs is fine.

Any ideas what it could be? I really want to keep this Galaxy Ace & don;t really want to change networks.

Thanks

 

[phonefool]

Up until the 2nd august I had a Samsung Tocco Lite which I never had any problems with. When this broke I took out a Vodafone contract & an HTC Wildfire S. Message & internet worked fine but calls kept breaking up & eventually cutting off.
I exchanged for another Wildfire S - same problem. Changed for another one again & had the same problem. With that being the 3rd one I knew the problem couldn't be the phone.

Today I changed it for the Samsung Galaxy Ace & I have the same problem. The signal in my area is working. Cheap phones work & 2 members of my family have smart phones on different networks & theirs is fine.

Any ideas what it could be? I really want to keep this Galaxy Ace & don;t really want to change networks.

Thanks

The HTC Wildfire S is an excellent phone.

Based on the fact that you have problems with calls, it sounds like a network issue, or that the phone was not provisioned correctly by the carrier.

In either case they are the only ones that can sort this out, and get your problem resolved.

I suggest you return with the phone, be very assertive and matter of fact with them. They are completely responsible for resolving this issue to your satisfaction.

Good Luck

 

[dmtaylor247]

I think it's obvious this is a network issue, you answered your own question..