Okay, taking a deep breath... Couriers...?! DHL sucks. Big time. Waited 31 minutes to have a 15 minute talk on the phone. Why, you may wonder?
A courier came by our home today to make a delivery while I was out, in the office. The courier is supposed to come back for a second attempt first anyway, but he didn't. He left a note straight away.
So... He left that note that I could log into a site to make an appointment for a second attempt, or to choose a pickup point. Since we're both working tomorrow I prefer the latter.
The online system gives four options to pick up the package, Schiphol Airport 17 km one way drive is nearest, followed by Utrecht, Den Haag and Rotterdam. While there is a pick up point 200 meters from my home, in my own village...
Expect... The system is down now, so no one can tell for sure. And the representative couldn't help, because his system was down as well.