Really need help - LG K7 won't factory reset, goes into "No Command" ????? Please help.

[RomansReign]

Hi - if anyone can help me I would more than appreciate it. I have an LG K7, I don't want to upgrade it because I like the phone. It went into "enter password / emergency calls only" mode, I did the power button and volume down to get to Factory Reset, but after I click YES the first time - it won't let me click YES the second time and it goes into NO COMMAND, then reboots.

Can anyone help ??????

Thank you for reading my post.

 

[AugieTN]

If you can't do a factory reset you need a new phone. The LG K7 is 7 years old, With Android 5 Lollipop. Android 13 is the current OS. It's time for a new phone

 

[RomansReign]

Bought a new phone. It's big. Cost a lot. Thanks. I miss playing Solitaire on my LG K7, so I would like to get it rebooted if it's at all possible.