I am on board with your website and all the work you've done towards the Android issues with Rogers, but what you consistently fail to realize is that the MAJORITY of the blame here is to be placed on HTC, not Rogers.
Rogers does not make operating systems, nor do they make operating system updates... all you're doing is scapegoating your frustrations on the easiest target... if HTC had a callcenter you'd probably be going off on them...
It is HTC's fault that the Dream and Magic have the problems they do/did, not Rogers. Rogers, however, has the pleasure of cleaning up the mess.
Did you honestly expect the updates to be flawless? When they were so obviously rushed? And what, please tell, did you expect HTC/Rogers to do? Ignore the 911 issue? So someone, somewhere, could possibly die as a result?
My point of view; Rogers sold the phones and Rogers sends the bills (for next three years) and they certainly weight a lot more than any amount of blogs and forums when dealing with HTC. Rogers is HTC customer
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