So my wifes S7 (AT&T) went black tonight. After about 3 minutes of playing the blame game, we went through some DYI attempts. What was funny was that the Menu and Return buttons on the bottom of the phone were active, the LED was working, I could hear the audio beeps, but just a complete black screen.
After some quick research, a poster suggested power button+volume down button, for 10 seconds. BAM, it went on! Seems to be working fine now but WTF? Why did this happen? I will be taking the phone back to AT&T tomorrow to swap it out with a new one. We pay wayyy too much money for these phones, these things should not be happening. (Still within 14-day period)
MM
After some quick research, a poster suggested power button+volume down button, for 10 seconds. BAM, it went on! Seems to be working fine now but WTF? Why did this happen? I will be taking the phone back to AT&T tomorrow to swap it out with a new one. We pay wayyy too much money for these phones, these things should not be happening. (Still within 14-day period)
MM