Samsung Galaxy S23 Ultra deal... shady or not?

[jack58]

I signed up for this deal: attached:

Galaxy S23 Ultra | T-Mobile | 512GB | Lavender | Learn more SM-S918ULIFXAU

Pricing with your T-Mobile offer after one time and recurring trade-in bill credits for
Total:
$1379.99/mo) with T-Mobile Financing.
Also brought the price down with free storage upgrade from 256 to 512 for $1180
Get $1000 trade-in credit on a Magenta MAX rate plan.

The trade in was for my mint, no scratches or blemishes on my Galaxy S21+ 5G
with the Magenta Max plan $10 per line (3)

Also big question? Why did I have to sign up Magenta May for all three lines when I'm the one
buying the phone.

Anyway I signed up and the salesman said there would be four PDF about the deal and everything.

So I get home and look at the four PDF and nowhere it says anything about the deal pricing that
I signed up for. So I go online and back down to T-Mobild stored and they STILL won't give me
the deal price I signed up for. They both said they will honor the deal and it will show up
in my billing in 1-2 months. All I got was they told me they sent more info to my email:

Apple iPhone: 11 Pro, 11 Pro Max, 12 Pro, 12 Pro Max, 13 Pro, 13 Pro Max, 14 Plus, 14 Pro, 14 Pro Max
Samsung Galaxy: S22+, S22 Ultra, S21+, S21 Ultra, S20+, S20 Ultra, Note20, Note20 Ultra, Note10, Note10 5G, Note10+, Note10 lite, Z Fold4, Z Flip4, Z Flip3, Z Fold3, Z Fold 2, Z Flip, Z Fold

These are the list of the device which qualify for $1000 off credit. Your device is present in this list
I do apologize for the confusion. I wanted to convey that it will not specifically show on your account online.
It will show up in your next billing March 17th.

I think that is strange!!! You don't get something like a TV without proof you you paid for
AND what kind of pricing deal you got. They sure made it clear I signed the two year contract.
Just said trust us, it will show up in your billing, quote the chat:
Get up to $1,000 off an eligible Samsung Galaxy device when you purchase it on EIP, trade-in an eligible device and have or switch to Magenta MAX

Promo period: February 1, 2023 – TBA
Bill name: 2023 Samsung Trade P1
Promo code / Offer ID: P287 / OR16570

I think I'm getting the run around? Thoughts I don't want to get screwed but it might be too late.
I haven't gotten the phone yet, they say in 2-5 days. I won't open the box until this is straighten out.
nor will they get my Galaxy S21+ 5G either. I will sit down with the manager and get this cleared up.

 

[ocnbrze]

my mom got a similar deal with verizon with her s8 trade in. and yes she is getting her trade in value taken off, but in monthly credits taken off. if you total the credits per month, it equals the value of her trade in.

 

[joe71]

From all the YouTube videos I have watched it seems the general agreement is, if you have the S22 ultra there is really no need to upgrade, unless you just want to spend $$$.

 

[jack58]

It took two weeks but I finally got the S23 Ultra Tuesday and got the deal I wanted before I opened the box.
I told them I would send it back and keep my old phone, the they got serious about negotiating.
I wanted it counting the plan, phone credit etic not to be over $131 a month.
We were fighting over $15 a month difference they wanted $146 and I wanted $131 and I wasn't giving in.
You many think why quibble over $15 a month, well add it up over 24 months and you'll see why.
15x24= $360 and that's a lot.
This is what I got:
$105 month plan (with autopay)
$15 month MAX feature (3767 line)
$11.53 month S23 Ultra (w/ $1000 off promo)
=$131.53 monthly.

 

[AugieTN]

Your monthly plan seems high. When I go to the T-Mobile site and look at their plans, their top tier plan, Magenta Max is $85 a month with all tax and fees included, with autopay for 1 phone. Am I looking at this wrong?

.

 

[jack58]

That $105 per phone, three lines, the ones you listed are all for one line.

 

[The_Chief]

If T-Mobile is the last cellular provider on earth, I'll switch to landline before giving a dime to those lying scum-puppies. Chase the best deal and take your chances.

Spoiler

In 2015 I was swayed by a T-Mo promo and looked at the coverage map in my area. Solid magenta LTE, all over the place and full cell coverage. I ordered 4 SIMs and transferred our 4 lines from Verizon's grandfathered unlimited plans, for which I had multiple promos stacked to cost me $10/month per line. Yep, their deal was that good.

I got the SIMs and put them in. Three phones just didn't work: wouldn't connect at all. I had purchased an old Note 2 and was able to barely get signal outdoors. I called T-Mobile, frantic. After going from Tier 1 to Tier 2 to the engineering department, an engineer looked at the tower configuration here and verified that our coverage would be spotty, at best, outdoors. Indoors, forget it. Their coverage map was a complete LIE.

In a panic, I called Verizon and begged them to switch our lines back and restore our grandfathered plans. They graciously did so: but since we had transferred away from Verizon, albeit for two hours, we lost all those old promotions. T-Mobile has cost us a young fortune over the years. I actually filed an FTC complaint over their fraudulent coverage map, and (of course) nothing ever came of it.

So I hope you'll understand when I *spit* the name "T-Mobile" every time I say it.

 

[tube517]

The "catch" for me is switching to Magenta Max. Way too much money for monthly service. Some people may need all the fetaures but I don't.