Screen Burn InSupport


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  1. NalrahMale

    NalrahMale Member This Topic's Starter

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    When I charge my Epic via the docking station at night and the battery is fully charged the screen turns on and displays the battery full message. This happens nightly and the screen doesn't power off. I just noticed today that the battery full message has burned into the screen.

    I didn't think the screen automatically coming on when the battery was fully charged and staying on all night was a big deal until now. Why in the world would they include that functionality. Before it was annoying, now I have to take the phone back.


    I've also already had the screen replaced b/c of dead pixels.

    Anyone else experience burn in or dead pixels?

    EDIT: I also average about 73% Time without signal after a full day off the charge. Did I get a lemon?
     

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  2. jonra

    jonra Active Member

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    Yeesh, haven't run into that yet.

    As far as the time without signal, this one should probably be stickied at this point. Hold the power button down, turn airplane mode on, then do the same thing to turn airplane mode off. That should fix it. A reboot will require you to do it again. But that fix worked for me and many others here.
     
  3. NalrahMale

    NalrahMale Member This Topic's Starter

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    I've tried the Airplane mode trick. Doesn't seem to help. I hear the radio going off and then back on multiple times a day. I don't get great signal at my office but this didn't happen with my Evo or Pre. I get great reception at home but the radio goes off and on at least 2-3 times a day.

    Burn in is what upsets me though.
     
  4. hydralisk

    hydralisk Well-Known Member

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    No burn in for me. From what I understand, it takes a year or two for burn in to occur. I'm surprised to see it happening so early. I would probably take it back in to have Sprint look at it. Maybe get it replaced.
     
  5. aznmode

    aznmode Well-Known Member

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    From what I understand only LCD are known to have burn in issue but have never seen a phone do that regardless of what panel it has. Either way...is your brightness set too high maybe?
     
  6. batgeek

    batgeek Banned

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    my battery full sceen turns off. i've never woken up and seen that screen after charging my phone all night.
     
  7. enter260

    enter260 New Member

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    i started a similar thread on this on xda forums. basically, my first phone had signs of burn in after 2 days of use. i exchanged it and the new one has been fine so far, but i'm pretty sure it'll set it soon. the other phones that use this type of screen (nexus one, droid incredible) exhibit this problem also.
     
  8. NalrahMale

    NalrahMale Member This Topic's Starter

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    Do you leave it in the dock charging all night like I do? If I don't hit the 'OK' button the screen won't turn off.
     
  9. NalrahMale

    NalrahMale Member This Topic's Starter

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    Brightness set to about 25% to save the battery throughout the day unless that 'Battery Full' message overrides the brightness settings i have. Odd that it comes on and stays on all night.
     
  10. twenham

    twenham New Member

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    There is a setting in applications for the phone staying on when plugged into a charging source. If that is turned on the message will stay on when it pops up. If that is off then it will turn back off when your screens times out.
     
  11. lefty421

    lefty421 Well-Known Member

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    You don't like having options? Samsung was nice enough to give us the option of having the screen stay on while plugged in, or having it time out and you are upset with Samsung?!?

    Check your settings.

    Settings---->Applications----->Development------->Stay Awake

    The box should be unchecked if you want the screen to go off when charging.
     
  12. NalrahMale

    NalrahMale Member This Topic's Starter

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    Relax. My problem is not with having options, or I would have an iPhone. It's when the option causes burn in that I have a problem with the manufacturer.

    The option to leave the screen awake when docked is great. In fact I use it as an alarm clock by my bed. But I manually put the phone to sleep before bed so it doesn't light up the room. When the battery full message wakes the phone and stays lit while I'm asleep, how is that an option worth raving about? Especially when it burns into the screen.

    Minus the dead pixel, burn in, and 73% time without service i love the phone.
     
  13. BigD562

    BigD562 Well-Known Member

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    You mean Plasma.
     
  14. manticore

    manticore New Member

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    I got serious burn in after only 14 days. Mostly due to the dock app being on at night. I disabled the always on for the usb charging, didn't matter. If you turn the screen off it will come back on in the middle of the night after it is fully charged. Trying to get a new one now. Hopefully tomorrow, I am already on my second one and outside of the 30 day return policy.
     
  15. Vegaspilot

    Vegaspilot Active Member

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    Little off topic, but both Captivates I've seen at the local AT&T store have very noticeable burn in from the demos. Kinda surprised as I didn't expect an LED screen to do that.
     

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