Not sure if that's even a word but that's what my calls sound like on the eris. Kind of like missing bits a pieces of the words in the conversation. It only occurs about 50% of the time. Otherwise the calls are clear. I never had this problem with my old Env. Also, my wired Jabra headset/mic for the car lets me hear the calls fine but the callers say I sound "distant" and hard to hear. It worked perfect on the Env. Sad to say but I might have to return the Eris to Worst Buy..... errr.... I mean Best Buy. Anyone else having these problems??