Please help a very determined and frustrated newb. Straight Talk has my nomination for the worst customer service ever. I've transferred my number from a former straight talk number/phone to the Precedent. It was used, and may have been used on another network, perhaps Boost. Porting is completed, everything looks okay on their end. I have a phone that is in paperweight mode: no calls, texts, internet. They just want me to continuously take the battery out, power off/on, and try to update profile/prl. None of these work. When updating profile/prl, I get a connection error, but not a 67 code. I'm tired of waiting for it to magically work on their end and paying for a useless phone. I've factory reset, with no avail. How can I update the prl or find the msl with no internet on the phone or ability to download from the Marketplace?