Help Stuck on System recovery (which doesn't work)

[Leegirl]

Hello to all of you!

I read all the similar posts but nothing helped me...
My Tattoo has gone crazy lately...he deleted all my contacts, pictures and reset the settings...all when I switched it off and then turned it on. Ok I survived...

But yesterday when I turned my Tattoo on...he was stuck on the Tattoo screen and it was restarting itself on and on again...with no luck...then I pressed the buttons for hard reset, then the picture of the yellow exclamation mark appeared, and now I'm stuck with this Android System Recovery-which it's not working, I can't select anything, none of the buttons works...What Can I DO???? I have never made no changes to my tattoo, so it's not rooted or anything.

the system recovery says:

Android System Recovery

Use trackball to highlight;
click to select.

reboot system now [Home+back]
apply sdcard:update.zip
wipe data/factory reset
wipe cache partition
___________________

E:Can't open /cache/recovery/command


Could someone tell me what to do now...please