Instead of choosing any of those options just hit the back button (on your phone) and it should just tell you something like, "Congratulations you have a new update blah blah blah" and just hit "OK".
Tried it on 3G yesterday and got nothing. Pushing the back button rather than choosing a time frame really cuts down on the waiting game. Seriously, Edge, Wifi, 3G, nothing has worked. This update is a cluster&*@# of the highest order.
I'm beginning to feel that instead of killing ourselves trying to get the update, we should start organizing some sort of resistance movement. You know, all calling T-Mobile at once, taking turns Executive Email Carpet bombing everyday on a set schedule, that sort of thing. This is getting out of hand and, as melodramatic as this sounds, we've been put through enough.
You've got T-Mobile CSRs lying through their teeth (or they are honestly clueless, which is just as bad) telling most of the posters on the T-Mobile forum that the update is being pushed by Google or sometimes they blame Samsung. Again and again people are reporting that they've called three and four times and each time the CSR had no idea what was going on and rather than admit that, played pass the buck or told them that no such update exists. It's really beginning to piss me off.
Man I hope it works for you, I had it to where it was downloadin and I lost my connection, so it stopped and screwed up the whole thing, now i cant get it to redownload!
I'm beginning to feel that instead of killing ourselves trying to get the update, we should start organizing some sort of resistance movement. You know, all calling T-Mobile at once, taking turns Executive Email Carpet bombing everyday on a set schedule, that sort of thing.
Alrighty, it's ON! How do we best FLOOD their email inbox.
Can someone dig around and get a phone number to a main Tmo headquarters? It's not hard to get around the gatekeeper in these places. Call up and say you're the CEO's proctologist and need to talk with him directly.
Or, if we simply bombard a secretary all day, she's going to say something to someone. I've got free time tomorrow.
I've got a 3 year old here, whining to get in the pool, so I'm going to have to get started tonight. But, I do believe it's time to get something started.
Same here. I'm going to try again during the supposed time frame of 11pm-6am, and if I get nowhere I'm going to try my best to get T-Mobile to either help me out or set me up with a different, NON-Samsung phone. I'm pretty sure I won't get the latter to happen, but I'm at my wits end.
I'm really not much of a tech person so rooting my phone just seems like a sure-fire way for me to break the phone and end up phone-less (as I cannot afford to buy a new phone now).
Paul 89 you probably already have the update on your phone try to get it installed using the Dev Managaer thingie. For me it downloaded "something" for 10 mins or so and then the arrows went away and nothing happened. But when I did the Dev Manager trick it started installing the update after restart. I think it might be a problem with the installer from the OTA.
Ok i did the whole DM thing and now the arrows have been up and running for 3 hrs, i tried to reboot 3 times and got nothing, but each time i reboot the arrows come back and all it say's is "DM session connecting" i cant tell if the phone is downloading but it doesn't seem like it is, normally my 3g symbol is blinking from blue to red if its active but its not doing anything.
ya i did it twice with Device manager and then after like 10 mins the arrows went away, and when i looked at results it showed that something was downloaded, but at the very bottom it said server error, so i assumed that the download failed or didnt finish! So i did a factory restore and tried again and after a few trys it downloaded for 10 mins and had the same error in results! Factory restore... and now it wont even download it at all!
Ok i did the whole DM thing and now the arrows have been up and running for 3 hrs, i tried to reboot 3 times and got nothing, but each time i reboot the arrows come back and all it say's is "DM session connecting" i cant tell if the phone is downloading but it doesn't seem like it is, normally my 3g symbol is blinking from blue to red if its active but its not doing anything.
Yeah its downloading the update to your phone, it would be best to wait it out and not interrupt anything until the arrows go away or you get a messages saying you have an update waiting. And also turn off any taskillers you might have on.
Well i can only hope than this works, also to let you guys know i did the DM thing a little different from what was posted.
When i first started it i hit Device Management on my home screen then "Start DM" and as soon as the arrows came up i hit "Menu" Button on my phone and quickly hit "Software update" in the options menu. i think my phone restarted but i cant remember (sorry) i hope this help's.
Well i can only hope than this works, also to let you guys know i did the DM thing a little different from what was posted.
When i first started it i hit Device Management on my home screen then "Start DM" and as soon as the arrows came up i hit "Menu" Button on my phone and quickly hit "Software update" in the options menu. i think my phone restarted but i cant remember (sorry) i hope this help's.
Ok after trying the tip from Banzuke, it finally gave me the congradulations! thing and asked me to postpone because my battery was too low, but it is plugged in and i know the battery is more than 50%. So I went ahead an postponed it for another hour! I will let u guys know what happens!
Personally, I've given up on trying to force the update through using DM. I've seen all the messages: you have the update, will reboot in X seconds; you have the update, but your batter is too low, postpone, etc. It's my sad belief at this point that you can't force it to install any earlier than TMO would otherwise have sent it to you.
What I don't understand is why it takes so long. The update can't be that large in size relative to what people send/receive on their unlimited data plans, and we all know the BH2 was not a monumental seller, so how could it take more than a week to push the update to all our phones???
Well i can only hope than this works, also to let you guys know i did the DM thing a little different from what was posted.
When i first started it i hit Device Management on my home screen then "Start DM" and as soon as the arrows came up i hit "Menu" Button on my phone and quickly hit "Software update" in the options menu. i think my phone restarted but i cant remember (sorry) i hope this help's.
sorry for the more than likely obsurd question, i'm still very very new with this phone, but i cannot seem to find the device management. is it an item from the market or is it some where built on to the phone and i'm just not seeing it?
techincal support told me i need to call samsung as they (tmob) isnt sending out this update..she checked with her "leads" who both told her they arent the ones pushin the updates...ok
sorry for the more than likely obsurd question, i'm still very very new with this phone, but i cannot seem to find the device management. is it an item from the market or is it some where built on to the phone and i'm just not seeing it?
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