Unrooting and factory reset questionSupport


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  1. caspian915

    caspian915 Well-Known Member

    I just received a replacement Elite because it's been giving me all sorts of problems (though admittedly I'm hoping to sell this one and buy an HTC EVO V... please dont' hate).

    Since I have to send the old one back to Virgin Mobile, I want to unroot it and reapply the stock OS (and factory reset everything). Do I need to do this before I switch the phone number and data connection to my new phone?

    I assume I don't, but I just want to make sure...

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  2. sneaky_1

    sneaky_1 Well-Known Member

    No, switch first. Anything that requires data, you can use WiFi for, or SD cards.
    caspian915 likes this.
  3. caspian915

    caspian915 Well-Known Member

    Thanks

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