USB not working, will charge phone but will not mount or ask to mount etcSupport


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  1. steven868

    steven868 Member This Topic's Starter

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    I recently purchased an 8gb sdmicro card for my samsung moment, which i put in my phone, then got home tried to hook it up to my pc with the usb cable...nothning happened, but i got this error warning or so talking about usb malfunction or something, heres a screen shot of what i saw popped up.
    do i need to install new usb drivers for the phone?
    also i can hear the pc making that dun dun,... dun dun sound when u plug in a usb device, but it keeps doing it over and over... while the phones charing thru it.
     

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  2. thepinkc

    thepinkc Well-Known Member

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    Restart your phone, and make sure USB Debugging is checked off if you are using a PC.


    1. Restart your Android phone. (This step may be skipped by some users; others will find the computer doesn’t recognize the phone’s SD card without a restart of the phone.)
    2. Plug your USB cord that came with the phone to the phone, and connect to the Mac.
    3. Go to Settings > Applications > Development on your phone and click on USB Debugging (if you're using a Mac, off if you are using a PC).
    4. Drag down the notifications window and click on USB Connection. Click on Mount.
    5. Now you’ll see the drive “No Name” on your desktop. You can now copy files to/from your SD drive.
     
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  3. flu13

    flu13 Well-Known Member

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    I get this a lot. I use PDANet a lot to tether my phone, and I know it's only going to work if that mounting option shows up. When it won't, I just reboot and usually it's ok.
     
  4. pattonthegen

    pattonthegen Well-Known Member

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    I am having a problem with mine as well. I recently bought a new 8gig SD card and was trying to change it out, buy I keep having to restart my phone to get it to connect to my pc.

    I connect the phone via usb to my pc I get the dun dun sound and even the box that pops up shoing that the pc is reading the files but then nothing happens. So I unhook my phone restart it and try again. I finally get it hooked up to the phone where i can open the files on my phone. I noticed that if the phone goes into sleep mode it breaks the connection with the pc, and I have to repete the steps above all over again.

    Once I have it connected I slide down the notifications bar and click on the mount option, and start to copy over files from my phone to my pc, but when I am done I slide down the bar again and select (uh can't remember exact wording, but something like turn off usb mass storage. However I get a warning message that says to make sure and unmount the SD card before doing so, but I don't see anywhere to unmount the SD card). So i have no choice but to just select turn off usb mass storage device.

    This whole process seems to be a pain in the butt to just copy over simple pictures to my pc. I also noticed that there are two diffrent folders (that i have found so far) that seem to have pictures in it. The camera folder, and a folder called downloaded. Do I have to copy both those folders over to my pc so that I can later move them back to my phone with the new SD card?? If so does it matter if I put them all in the same folder or do i have to keep them seperate? Is there anything else I need to copy over to my pc before changing out the SD card?
     
  5. steven868

    steven868 Member This Topic's Starter

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    got it working thanks!
     
  6. Jillian87

    Jillian87 New Member

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    turn off usb debugging on android or pc b/c im havein the same problem i have a brand new HP windows 8 pavilion g7 pc and 2 brand new usb cords with 4 usb ports
    thank u in advance please all its doing is charging and i've tried 4 different cords and just now went out and bought another one it dont even recignize that i plugged anything in the pc but the phone does charge do there not broke its not possible the pc is only 2 months old
     

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