Hmm "big caffuffle" probably means a new HTC device. Which is kinda disappointing for me. They should start with satisfying their existing costumers first and fix the things they promised us (HTCSence.com , update to gingerbread,...) I still love my phone but I do think that after sale support is very important, and that's something HTC lacks.
Hmm "big caffuffle" probably means a new HTC device. Which is kinda disappointing for me. They should start with satisfying their existing costumers first and fix the things they promised us (HTCSence.com , update to gingerbread,...) I still love my phone but I do think that after sale support is very important, and that's something HTC lacks.
I think you have a good point there.
Ok, new and exciting kit will always result in sales and profit, which is obviously why the focus is there.
But, after sales is important too and it's time they realised that.
If there is no after care, then where's the incentive not to just buy cheap Chinese tat and dump it when it breaks?
If they build a rep for lack of after sale support, then sales of any flash new kit will stat to tail off quickly I suspect.
I may be out of line with this, I'm very new to htc after all, but I'm quite surprised at how long what appear to be minor glitches are taking to be sorted out.
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