White WIFI Signal?Support

Last Updated:

  1. randomdude

    randomdude Member

    anybody else experiencing this? the connection to my wifi was fine up until today, and the signal strength icon in the notification bar turns white the whole time. (meaning zero data, no emails, no facebook, etc)

    any suggestions on how to fix this?

  2. bamhm182

    bamhm182 Well-Known Member

    I'd start be checking your available networks, are you actually connected to any of them?
  3. boteman

    boteman Well-Known Member

    While reading the Android User's Guide PDF I discovered that green means "connected to Google" and white or gray means not connected to Google. I guess that means logged in to the first Google account that you configure on the phone.

    So maybe you need to check your Google account settings?
  4. randomdude

    randomdude Member

    it's weird bc it only happens over wifi. 3g, 4g are fine.

    and yes, it does show i'm connected to my home wifi network but data isn't being transferred.
  5. Mindless42

    Mindless42 New Member

    I have this same problem from time to time. I only have one google account on my phone.
  6. boteman

    boteman Well-Known Member

    I have left my Nexus on battery all day to see how long it lasts. It seems that when it goes to sleep it drops the WiFi connection because when I wake it up the WiFi icon pops in the status bar after a second, white, then turns green if I do something that exchanges data.

    I have an HTC Hero to experiment with that I think does that also, so I guess that's just an artifact of the phone going to sleep and conserving battery power if it isn't actively using the data connection.
    mylen likes this.
  7. tyhart44

    tyhart44 Member

  8. randomdude

    randomdude Member

    right, but it should go back to green once the phone wakes up correct? i believe 4g has the same properties.

    at work now, and i connected to the wireless network just fine. now i'm starting to believe something is wrong with my home wireless network which sucks.
  9. gabbott

    gabbott Well-Known Member

    By default, wifi sleeps when the screen is turned off, hence using 3g or 4g for data. Most of the time this uses more battery. I'd suggest go into wifi advanced settings and setting the wifi sleep policy to never so it will stay on wifi when the screen turns off. With a decent wifi signal, that will save battery life when the phone is on standby.
  10. rscarawa

    rscarawa Well-Known Member

    I have the same problem with a white connection. I could be 3 feet from my access point, the phone sees it but will not connect to it. I then open web apps and they error out with no network connectivity. Then a few minutes later, it turns green. What makes it do that, I do not know. Been a problem since I owned the phone. All other home wireless devices work fine when my Nexus signal is white.
  11. jmorse

    jmorse Well-Known Member

    Download an app called 'Wifi Fixer' from the app store. It's free and fixes the dropped wifi issue.
  12. rscarawa

    rscarawa Well-Known Member

    Thx for the suggestion. Google does need to build a fix for this as it is annoying. I suspect that the GPS has a similar issue too. Sometimes the GPS just keeps searching for the sky and never gets a fix. This happens most when it is turned off and an app such as Google Navigation tries to turn it on.
  13. jwpilly

    jwpilly Well-Known Member

    I have this happen every now and then with the GPS, Wifi, and 3G/4G. Usually if I just toggle the wife on and off it seems to kick start it back to green. With the 3G/4G, I just put the phone into airplane mode and then switch back out. That also seems to kick start the network connection back to green. With the GPS, there is an app call GPS Status. In that app if you hit menu/tools/Manage A-GPS state/Reset and then Download, that usually solves the GPS issue. Hope that helps.
    rscarawa likes this.
  14. rscarawa

    rscarawa Well-Known Member

    I will give that a try and see what happens.

    tyea likes this.
  15. tyea

    tyea New Member

    I tried to toggle my wife, but she wouldn't let me.
    the1who and gowcaizer1978 like this.
  16. jwpilly

    jwpilly Well-Known Member

    Please post on here when you get it to work. I would like to be able to use that function. :D
  17. GhostRed

    GhostRed Well-Known Member

    In case you guys still haven't figured this out, this is how it works, whether its the 3G/4GWiFi indicator:

    Green=Upload/outgoing signal

    White=Download/incoming signal

    This phone uses only the absolute minimal necessary power to the radio until the radio is accessed.

    You'll notice the bars stay white (usually) unless you're accessing something, like a phone call or downloading, surfing the web, etc.

    It doesn't mean anythings wrong.
    Jyro275 likes this.
  18. rscarawa

    rscarawa Well-Known Member

    Is this documented as such? When I get white signal my network connection fails. When it is green, I get both up and downloads.
  19. mantis92gsr

    mantis92gsr New Member

    All the above answers are wrong, let me fill you all in on the color code here. White means you are connected to the access point but it is in a state where there is no data feed whatsoever to the internet. To test this you can set up an ad-hoc network but do not share a wired internet connection to your router. Once you enable internet sharing the connection will go green. 3G does the same thing if the network is having issues. Happens often where I am.
  20. rscarawa

    rscarawa Well-Known Member

    Are you saying this is normal/expected behavior then?
  21. GhostRed

    GhostRed Well-Known Member

    Yes, it is but that answer still isn't right.

    This phone uses battery saving techniques to power down the radio to minimal signal strength to maintain a connection.

    His answer is sort of right, but not entirely accurate, and not actually in contradiction to what I said above.

    Networks have a heartbeat signal that is sent periodically from the access point to the device and vice versa.

    If you haven't accessed your phone, either for voice or data, for a period, it may very well be white for a moment until you perform some action to access one of those things.

    The heartbeat signal is all that is necessary to maintain a "conversation" between your phone and the network, so it's not going to hit full bars unless you're actually using it. This is intentional and significantly reduces battery drain.

    Usually, unless you've left your phone's voice/data functions alone for a LONG time or if you happen to be in a weak coverage area, you will have some green on your signal strength, and probably on the 3G/4G, but not full bars until you actually use one.
  22. GhostRed

    GhostRed Well-Known Member

    This specific issue with WiFi is essentially the same thing, however in this case it could happen for another reason: you simply haven't waited for the access point to authorize your phone on the network. It usually takes slightly longer than your normal PC WiFi connection.

    If you've already connected, but not used WiFi for a while, the issue might be like I described in the last post, but you might be able to resolve that one:

    Your router should have a setting for "time to live" in "hops" (usually, or it might just give a specific period of time). You can adjust this to a higher number.

    This is the number of tries your router will give to reconnect with the devices on your network after it stops receiving a signal from them (specifically a call for download/upload). Normally, it's 30 minutes.

    Keep in mind, increasing this might actually end up reducing your phone's battery life because it will result in keeping the connection alive for longer after you've stopped using it.
  23. rscarawa

    rscarawa Well-Known Member

    I see no setting on my Linksys router called 'Time to Live' under Wireless.

    I feel this is a defect in the phone regardless. When an app needs to use the network, there should be a "Wake the hell up" funtion to start up networking if it is sleeping. Response time is unacceptably slow.
  24. mantis92gsr

    mantis92gsr New Member

    I believe "keep alive" settings are generally going to be available on higher end routers. Your everyday linksys firmware probably wont allow you access to this type of option because is not necessary to the average user. I would also assume that the power saving features that turn off the radio when idle would be built into the kernel directly and would not have an option to modify it either. Please correct me if i'm wrong.

    Also, this is a Google Dev phone, they are gonna test all sorts of shit on it. I wouldn't say anything about our phone is a defect, just a working progress. You have to expect a buggy phone to an extent, like my phone reading everyone's RFID cards while i'm in public, have to keep that thing turned off for now.
  25. rscarawa

    rscarawa Well-Known Member

    I am used to seeing keep alive settings on things such as SSH clients which hold the session open during periods of inactivity. I think these disconnected sessions is the reason for my weather widget not refreshing itself when it should.

    Are OS patches available thru google mkt place or is there another way we get them? I have not see a single os update since I got my phone a month ago. I figured something had to be out there was fixed by google.

Share This Page