Help Wifi problem

[Atreides28]

Hello! I have a Samsung Galaxy Gio (Model number: gt-s5660) and I'm using android 2.3.3. When I try to connect to my personal router, it goes through this connecting, authenticating, disconnecting cycle endlessly and is never connected, but when I'm using public wifi, it works like a charm. It seems like this isn't a singular problem, many users are getting the same error (but no fix). So far I tried restarting the router and the phone and it didn't worked. Please help!

Ps: My router is a Huawei HG655b, Firmware version: V100R001C02B018.

Any help would be greatly appreciated!

 

[andygu3]

Hello! I have a Samsung Galaxy Gio (Model number: gt-s5660) and I'm using android 2.3.3. When I try to connect to my personal router, it goes through this connecting, authenticating, disconnecting cycle endlessly and is never connected, but when I'm using public wifi, it works like a charm. It seems like this isn't a singular problem, many users are getting the same error (but no fix). So far I tried restarting the router and the phone and it didn't worked. Please help!

Ps: My router is a Huawei HG655b, Firmware version: V100R001C02B018.

Any help would be greatly appreciated!

Welcome to the forums!!!!!!!!!!!!!

I moved your thread over here so maybe you can get an answer to your situation

 

[Atreides28]

Welcome to the forums!!!!!!!!!!!!!

I moved your thread over here so maybe you can get an answer to your situation

Thanks! I sure hope that too!

 

[FrizzleZA]

Hello! I have a Samsung Galaxy Gio (Model number: gt-s5660) and I'm using android 2.3.3. When I try to connect to my personal router, it goes through this connecting, authenticating, disconnecting cycle endlessly and is never connected, but when I'm using public wifi, it works like a charm. It seems like this isn't a singular problem, many users are getting the same error (but no fix). So far I tried restarting the router and the phone and it didn't worked. Please help!

Ps: My router is a Huawei HG655b, Firmware version: V100R001C02B018.

Any help would be greatly appreciated!

Try removing the authentication on your router. Attempt to connect with your phone then? If it works then you know it's either a)an authentication incompatibility with your phone or b)just a bug in the process.
I've often had b) happen to me. a) will occur if your phone doesn't support the authentication method of the router, but it shouldn't be. My wifi router uses WPA2-PSK (Wi-Fi Protected Access 2 with Pre-Shared Key) and it works fine for me.

 

[Atreides28]

Try removing the authentication on your router. Attempt to connect with your phone then? If it works then you know it's either a)an authentication incompatibility with your phone or b)just a bug in the process.
I've often had b) happen to me. a) will occur if your phone doesn't support the authentication method of the router, but it shouldn't be. My wifi router uses WPA2-PSK (Wi-Fi Protected Access 2 with Pre-Shared Key) and it works fine for me.

Thanks for your reply! But I don't know how to disable authentication on my router, I can't seem to find it. This is my wireless menu for the router:

 

[FrizzleZA]

The security dropdown you have.... the topmost one will be "none". Select that. Remember to set a security option again later so someone doesn't steal your internet.

 

[Atreides28]

It seems to work if I select from the security dropdown menu: "WEP" and then on WEP encryption: disabled. But that leaves my wifi unprotected.

 

[FrizzleZA]

It seems to work if I select from the security dropdown menu: "WEP" and then on WEP encryption: disabled. But that leaves my wifi unprotected.

Ok. So there's your problem. The phone definitely supports WPA encryption, but probably not the encryption protocol that is used (AES). Try using another "WPA encryption"?

 

[Atreides28]

The only types of encryption I can select are "AES", "TKIP" and "TKIP+AES" and it doesn't work with either of those.

 

[FrizzleZA]

Ok. Try another WPA then? I have 4 WPA options in my router.

Disable
WEP (Wired Equivalent Privacy) (dont use, not secure)
WPA-PSK (Wi-Fi Protected Access Pre-Shared Key)
Using this --> WPA2-PSK (Wi-Fi Protected Access 2 with Pre-Shared Key)
Mixed WPA-PSK+WPA2-PSK WPA-802.1x

 

[Atreides28]

I'm sorry, but it still does not work... and I don't seem to have "WPA-802.1x" option.

 

[FrizzleZA]

I'm sorry, but it still does not work... and I don't seem to have "WPA-802.1x" option.

Sigh. That is pretty much the only thing I can think of that would fix it.
Your problem is definitely with the authentication, so try each option you can, and make doubly sure your keys are correct each time.

 

[Atreides28]

Thank you for your much appreciated help! I'll try to look deeper into the problem in the future.

 

[Dodge34]

Try to change the password used for your router, if it uses any special character not normally in a english dictionnary, remove any special characters from your password, this should solve the problem, I speak french and when my WPA2-PSK include any french accent (

 

[Atreides28]

Try to change the password used for your router, if it uses any special character not normally in a english dictionnary, remove any special characters from your password, this should solve the problem, I speak french and when my WPA2-PSK include any french accent (

 

[Dodge34]

Try to change a few settings like the band with used you have both 20/40MHZ enabled on your screenshot, maybe selecting only 20MHZ will solve the problems, sometimes you just have to try to change some settings, like try changing the channel to a fixed one rather than automatic mode, a few devices don't like the automatic mode. If everything fails, change the router to a DLINK or better brand.

 

[Atreides28]

I've tried every imaginable setting, and it simply does not work (except when I use no security settings at all). I'll try buying a new router in the near future too, to see if it works then. But still, I can't manage to figure out whether it is a problem with my router or with my phone.

 

[Ijaz Ahmed]

I've tried every imaginable setting, and it simply does not work (except when I use no security settings at all). I'll try buying a new router in the near future too, to see if it works then. But still, I can't manage to figure out whether it is a problem with my router or with my phone.

Try removing / deleting this network from your phone and then Re-scan.

I had this problem and the reason was that I had changed my Key at router. My phone was trying to connect with old password.

 

[surendraraghu1]

hi i have samsung galaxy gt -gio-s5660 there is problem with wifi...it shows only the connection which are lock ....the open connection not shown ......this problem is only in my set not in other

 

[TweakAndroid]

hi i have samsung galaxy gt -gio-s5660 there is problem with wifi...it shows only the connection which are lock ....the open connection not shown ......this problem is only in my set not in other

Please start your own thread.

 

[thomasc]

Try to change the password used for your router, ...

I struggled with similar problems: no way to get the connection working.
Resetting the WiFi specification on my Gio for the problematic WiFi network solved the problem.

I found good guidelines on justanswer.com on how to do this.
This forum does not allow me to give the link because I'm a new user...
So Google for "justananswer galaxy wireless connection not working"
Open the page on just an answer and do a Search on that webpage to find the instructions: "Please do a quick reset".

Hope this also works for you!

Thomas Caesens