Do you know if there is there anyway of differentiating between Hero models ie. later or new versions of the handset?
Not that i'm aware of, from the information i've seen on here so far anyway.
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Do you know if there is there anyway of differentiating between Hero models ie. later or new versions of the handset?
It would help massively if the people on phone company call centres ever had a clue what you were trying to ask them about.
So after lastnights rumour that Orange would update at midnight, I rang them this morning, and Jonathan was my helper. Midway through me explaining what the Hero was, and how Orange airs the updates. In a snotty way he said, "Orange doesnt update any phones" So I asked him, "How come you gave us the last update then, do you even know what the HTC Hero is..."
And like a little girl, he said hold on, need to talk to my supervisor, while listening to the Black Eyed Peas on hold..(And having a piss) Jonny boy returned and told me that "Orange has the update." So i said, "Umm okay, when do we get it" He said, "Im to low on the ladder to know when, but just know, we have the Update and havent set a date yet or I havent been told it"
Its 13:53 UK time and this conversation was like 5mins ago.
Well, earlier this morning Sean.ellingham said that he was able to debrand his Orange branded phone and then update to 2.1 by using ROM version 2.73.405.5 which is what you have said you have used, so I thought you may have a used a different version, oh well!
I noticed this today as well. So I can only assume that not all Orange phones are the same, and therefore react in different ways to this fix..
It's certainly good to know that the Orange 1.5 rom can reverse the Network lock problem that some are having with this fix.
I can't say that I'm going to be recommending Orange customers to try it now though.
What if one of us tried to get hold of someone higher up in orange maybe then they know what sort of dates we are looking at for release?
Last year I had a contract dispute with Orange, I didn't get anywhere with customer services so I was given an email address to the Executive Office at Orange, and within 48 hours after emailing them my complaint the issue was resolved!
Anyway, in light of my previous success, I have just sent them the following email.....
Dear Sir/Madam,
I hope you can help with a query that neither I nor members of the Android forums have been able to resolve by speaking to Orange customer services.
I have owned an Orange branded HTC Hero since September 2009, and like thousands of others have been waiting for the much anticipated operating system software update from Android 1.5 to 2.1. Owners of unbranded phones have already received the two part (Over the Air) software updates, however owners with branded phones have been left waiting while Orange work on their own version.
I would therefore be extremely grateful if you could confirm when this update will be rolled out to users with Orange branded handsets, rumors have varied from a few days, to a couple of months and would appreciate it if you could resolve this issue and advise an accurate ETA.
Thank you for your time, and I look forward to receiving your response.
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I am not promising that I will get a definate answer (if any at all), but it's worth a shot, so fingers crossed!!
I use this thread a lot to see when my 2.1 will be coming... but i`m on Orange and not got it yet everyone on here seems to have forgotten about us.. this thread is now about bugs and questions people have for the upgrade they`ve just got.. What about us who haven`t got it yet.. can we have a new thread?
I did unintentionally flash a 2.73.405.66 ROM before the 2.73.405.5 one (both found on XDA developers). I doubt that this made a difference, but I suppose it's possible.
My Hero is just over a year old now, and shipped with what I believe is the original firmware. It has had the September (2.73.61.5) and February (2.73.61.66) updates flashed in its life thus far (again, I can't see this making a difference). It was purchased direct from Orange and is still simlocked (assuming it was when I bought it - I've never tried another SIM).
Don't know if that helps anyone - just throwing it out there...
Despite the risk of getting locked out my phone I decided to re-flash my phone with ROM 2.73.405.5 (downloaded from XDA developers) and guess what, IT BLOODY WORKED!! I'm now officially rocking Android 2.1!!
The entire process took about 45 minutes and I'm well happy! I haven't had chance to have a proper play with it as it's only just finished installing, but it all seems to be working OK!
I did unintentionally flash a 2.73.405.66 ROM before the 2.73.405.5 one (both found on XDA developers). I doubt that this made a difference, but I suppose it's possible.
My Hero is just over a year old now, and shipped with what I believe is the original firmware. It has had the September (2.73.61.5) and February (2.73.61.66) updates flashed in its life thus far (again, I can't see this making a difference). It was purchased direct from Orange and is still simlocked (assuming it was when I bought it - I've never tried another SIM).
Don't know if that helps anyone - just throwing it out there...
Glad you got it sorted.
Why in the world you didn't watch htc support site aswell? Did you think that androidforums will make a shiny new thread (with logo and stuff) announcing the release of HTC 2.1 to the masses? No No NO NO NO!
The first thing you needed to do is check the htc support site for any information and after that, searching in forums like this one.
So it's not orange users fault that you've missed that!
Seriously hope Bluetooth works properly after the update! otherwise its Bye bye Hero. It drives me nuts to think my moms
So now it sounds that we are relaying on the networks for the updates.
Pretty much, the networks have been sent the update and are now "running tests" and adding all their junk which people don't want anyway to it!
So all those on networks should keep mailing them to let them know that there are lots of customers waiting for the update. Keep them on their toes.
EDIT: Well people have said 3rd july for orange, Thats tomorrow! Don't let us down again orange!
I have an unbranded Hero with an O2 SIM running 2.73.405.5
Try as I might, I can't get it it to get the update. I've tried setting the clock weeks/months ahead, turning it off, on again, doing a rain dance nearby - nothing...
Anyone got any thoughts? I'm considering reinstalling the original ROM again (the same version as is installed currently) to see if I can kick the OTA update into life
Any suggestions/opinions?
Ta
I'm the same as you. I have an unbranded HTC Hero, which i got in November, and in currently on 02-UK. No sign of the update(s), the date trick doesnt work and there is no option for a system update!
This is really sad.. i cant wait until the update! and im going on holiday on Sunday so would love an update before then!
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