Apple Press Relase on Signal Issues

[woofermazing]

Quite possible the worst press release ever written. The demeanor makes it sound like they are lying through their teeth.

Letter from Apple Regarding iPhone 4

Dear iPhone 4 Users,

The iPhone 4 has been the most successful product launch in Apple

 

[Drhyde]

Yeah, the signal's great....unless you hold the phone wrong...

 

[chrisinsocalif]

A typical corporate response, they recognize the problem but trying to downplay it as being insignificant and express the phone is still badass. A problem too small to recall but too big to ignore.

 

[ari-free]

Just Fix the F'ing Fone, Apple.

 

[tsanuri]

Sorry but you know that much talked about new antenna that was going to increase your reception. Well what was giving the increase was actually a software mistake not this revolutionary design that we told you about. Oops.

 

[HadouGhost]

this is one of the main reasons why i sold my iphone 3gs and went back to a behold 2. yeah im one of the rare jewels who love his behold 2.

 

[Bnice]

This is just a front to make it look like they fix the issue or doing something about it,the iphone 4 is a design flaw, you watch the last keynote and Mr job was hyping the new antenna design and a few days ago Apple was looking for antenna engineers, please ...

 

[jimbo1mcm]

Look up the story of "The Emperor's New Clothes"

 

[wayrad]

So they're saying that holding the phone in a certain way causes a decrease in signal strength, but part of that is because it fixes the software error that caused the extra bars? Riiiight...

 

[HustlinDaily]

Yes.

You were supposed to have -2 bars but it was showing 0.



In all seriousness tho, what they are saying was that it was showing full signal but you never had full signal. You were in a bad area and you always had no signal in that area.

 

[matttye]

In all seriousness tho, what they are saying was that it was showing full signal but you never had full signal. You were in a bad area and you always had no signal in that area.

You were right up until that last bit..

The phone displays 5 bars when 1 or 2 would be more accurate.. so when the signal drops from 5 bars to 0, it really should only be dropping 1 or 2 bars.. not 5.

Of course, the software update will only fix the signal indicators, not the problem itself.

 

[HustlinDaily]

Ic.

So basically, for the past 3 years, Apple has been conning iPhone users into thinking they have strong signal strength when they do not.

 

[ari-free]

Ic.

So basically, for the past 3 years, Apple has been conning iPhone users into thinking they have strong signal strength when they do not.

But that is a separate issue from the fact that the iphone 4's antenna isn't insulated. A software update can't change basic physics.

 

[HustlinDaily]

Yeah it took a design flaw for them to admit to this. Just found it interesting that they would admit to it.

 

[noonehereyet]

My favorite part is when they try and blame other phones!

To start with, gripping almost any mobile phone in certain ways will reduce its reception by 1 or more bars. This is true of iPhone 4, iPhone 3GS, as well as many Droid, Nokia and RIM phones. But some users have reported that iPhone 4 can drop 4 or 5 bars when tightly held in a way which covers the black strip in the lower left corner of the metal band. This is a far bigger drop than normal, and as a result some have accused the iPhone 4 of having a faulty antenna design.

 

[ari-free]

yup they 'inherited' this problem from Google.

 

[MovingForward]

The software story is apparently is just a stopgap to prevent sales from plummeting while they undergo the lengthy FCC approval process required for a redesign: Why Apple’s iPhone 4 Update Won’t Fix Your Reception Problem | Gizmodo Australia

 

[ari-free]

oh shut up and take my money!

 

[techdaring]

oh shut up and take my money!

S. Jobs, he he

 

[SamsfamouS]

I hate Apple, just man up! Your losing market capital, Android will rule the world!

 

[GoldenTiger]

If the bars don't mean anything, why does the call drop by brushing my finger near the "bad spot"? Wait, because they do! Silly Apple... just like with PC vs. Mac in the 80's/90's, they seem doomed to repeat their mistakes and let ego be their end.

 

[chrisinsocalif]

What is Steve Jobs going to say next? Not to pay attention to the reception bars?

 

[ari-free]

What is Steve Jobs going to say next? Not to pay attention to the reception bars?

What can he really say? The only solution is to have a recall and that is going to be very traumatic.
The other question is...since the antenna isn't grounded, what would happen if your hands are sweaty in the July heat and you hold the phone? Would you get a shock?

 

[chrisinsocalif]

I doubt there will be a recall, that would be very bad for apple. They may send out those cases and try to manage the indicator. Probably see how that goes first before anything drastic.

 

[ari-free]

the other thing is that this also looks bad for AT&T