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Can't upload pics and vids!

Hey all.

I tried to using my HTC Sync software to upload my photos and vids
and when I chose the "mount as hard drive" the software shows that
I am "disconnected".

I'm using windows Vista...

Any help on getting the software to work?

Talk soon,
G

You do not need the HTC sync to do so, just connect your phone to your PC, and mount,then open the drive on your PC and drag and drop your pics and vids
 
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