Ok, they fixed the problem with the que so it is working and re-installed but to my surprise I got another email from a tech who obviously can't read so here is what they said AFTER the problem was fixed... GOD there tech support SUCKS!
It is likely your micro SD card was not in the device prior to installation if you are experiencing the following errors:
 You are being asked to register and you have already.
 You are only getting text messages from PhoneFusion beginning with (PFMA
• And are not getting the messages to the application
• Or when you run the application you are asked to register or it shows you have no messages.
If you have already installed the FVM + application; follow these steps to fix your issues.
• Uninstall PhoneFusion Voicemail +
 Before you install the application again; MAKE SURE your micro SD card is in the device.
• Then; go to the Android Market and reinstall the PhoneFusion Voicemail +
 After the installation is done; the application will ask you to register.
 ONLY IF YOU ARE ALREADY REGISTERED
• Select cancel
• Leave you self a test voicemail message
 IF YOU ARE NOT REGISTERED
• Click on Ok
• Then enter the requested information
• When you are done; leave yourself a test voicemail message
After you have left yourself a test message; you should get 2 notifications (a text message beginning with (PFMA
and then a notification that the application received a message). Click on the 2nd notification and FVM + should open correctly.
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IMPORTANT NOTE: If you have forwarded busy/no answer calls to us;
 and the application was not installed correctly
 Or you have uninstalled the program and not reinstalled it.
The FVM + application will not have your messages. All your messages can be found online.
To log in to your account, please visit
http://fvmplus.phonefusion.com and enter your login and password. Your FVM + login begins with (1011). Your password is your 4 digit code. If you don't have your password; use the 'forgot password' link at this site to retrieve it.
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Remember that you can find most answers in our FAQS here or at
http://blog.phonefusion.com
We are closing out your ticket because these steps should help you. If you are still experiencing an issue please submit a new ticket or email to
cservice@phonefusion.com
Thank You,
The Customer Support Team at PhoneFusion
Ticket Details
Ticket ID: DDH-574952
Department: Upgrade
Priority: Low
Status: Closed