• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

I do not want best buy to touch my xoom :(

NvrEnough

Well-Known Member
Jun 5, 2010
109
19
I'm probally being an a$$ here but I really don't want best buy to crack my new xoom open and play with before I do.

Am I the only one that feels this way? I know they have to activate it and all but I want to be the first lol. I'm paying 900 plus don't touch it please ;)

So what do you all tell the best buy guy?
 
Don't know why it's necessary. In order to use a smart phone, they have to be activated on a data plan before they are active. I ordered my Incredible, had it shipped to my house, called the number that came with it, set it up and badda bing badda bang, had my phone up and running. I don't think I will let them open my box. I'll open it and set it up myself thank you. :D
 
Upvote 0
Don't know why it's necessary. In order to use a smart phone, they have to be activated on a data plan before they are active. I ordered my Incredible, had it shipped to my house, called the number that came with it, set it up and badda bing badda bang, had my phone up and running. I don't think I will let them open my box. I'll open it and set it up myself thank you. :D


As much as I would love for them not to touch it either, from what Aokay has said they have to activate the device before it leaves the store :mad:
 
Upvote 0
So, this is the skinny.

In order to activate it we do have to open it and run through the process for two reasons.

1) to make sure it works and there is no problems. We have a walk out working philosophy, to make sure you don't have to come back or call tech support if it doesn't work.

2)...actually I don't have a two.

To be honest, I usually will have the person unbox it and then I'll activate it if they don't know how. I know if I was on the other side I would feel the same, and come Thursday, I will do it myself ;) (for mine, that is)
 
  • Like
Reactions: marctronixx
Upvote 0
On the one hand it has been touched by hundreds of people at the factory being made tested etc. On the other, I hate how smug people at best buy can be. One difference is when I open a device I do it very carefully and keep everything. I don't tear bags crinkle papers etc. This helps in resale. I doubt best buy will be this careful.

I also very carefully inspect the screen for dead pixels and I don't leave unless I am satisfied with the unit
 
Upvote 0
this is the same thing other bby reps stated about the evo.

matter is, aookay, you say you would let the person handle it themselves. if others would allow this then it would not be such a big deal to crack it open at POS...

POS?

Are you speaking in Best Buy? lol

I do, especially when it's a new release and I really like to make the customer feel, empowered? I know it sounds silly but I open tons of them a day, it means nothing to me to open another one, as it would to the customer :)
 
Upvote 0
I personally have had very good luck with BB, a friend of mine works there and he told me all you have to do is ask them not to open it. They are "supposed" to make a verification call but you can have them waive that. With OTA programming now you can do it yourself but you have to request an unopened product. All of the numbers they need are on the box to activate it. If a standard rep will not do this ask for his manager and explain to him/her "nicely" your intentions. Many of the reps will actually finish the sale and let you play with it a bit right there and still help you verify that everything is working.
 
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones