Meh. My last conversation with a Verizon employee (granted, this was at a Verizon Plus store, and the guys there I normally talk to are much more knowledgeable and are running rooted phones).
Me "Hi, I would like to use my upgrade and get an X2, when will you have them in the store?".
Her "The Droid X2? You mean the Incredible 2?".
Me "No, the Droid X2. New phone, came out Friday".
Her "I don't think so, if it's a phone that is released, it will be on our website".
Me "It IS on your website"
Her (Yells over to another employee) "Have you heard anything about the Droid X2?".
Him "Nope, are you sure you aren't talking about the Incredible 2?"
Me (Facepalm)
Me "Nevermind, I'll check back when it is in stores."
Her "Great. Make sure you come to me when you are ready to upgrade!" (hands me business card).
WOW.
Also, I played with the "Hand Built" for CES Bionic as well. Anyone who walked by the Moto booth could do so, so that regional manager is nothing special IMO and probably knows as much as we do. The booth reps also said it would be a Q2 release so they could get Gingerbread on it, rather than Froyo. The product manager for the Bionic also told me "Early Q2, defenitly not later Q2"...LOL
They should have had the guy who was product manager for the Xoom work on the Bionic instead of the Xoom. Xoom is fantastic but over priced and isn't selling. The Bionic is well speced, but not out. I wonder if he could have pushed it out on time (he was the PM for the original Droid).