I was at work yesterday and my battery was about to die, as the phone was shutting down i accidentally removed the battery to put in a fresh one. The phone had not completely shut off. When i turned the phone back on all my apps that were saved to SD had disappeared and i could not get any of them to work. I did a factory data reset and format internal phone storage and a SD format. After the reset all my contacts are still their and all my apps FC, i have to install and uninstall the same app like 3 times for it to work correctly, also my phone is running really slow. I have reset my phone 4 times and it still doesn't work. Is there any other way for me to reset the phone completely to factory setting or do i have to go to verizon and hope they change it. Thanks for any help.