Has anyone else's become very loose? The plug fits tight, but it looks like the port moves around in the body of the phone. This just started.
Has anyone else's become very loose? The plug fits tight, but it looks like the port moves around in the body of the phone. This just started.
I think most are like that, where the black plastic housing moves a bit. On mine that part wiggles very slightly, but the metal part is tight. I've never thought that it would fall out, though.
I think most are like that, where the black plastic housing moves a bit. On mine that part wiggles very slightly, but the metal part is tight. I've never thought that it would fall out, though.
Mine started having charging problems a week ago where I would plug it in and the charge symbol would show, but after 5 hours of charging it would have discharged by 10% but its under warranty so Verizon sent me a knew one, hope it lasts longer then two months this time.
I have the same issue that you had and mine too is still under warranty, but Verizon (a store) told me they wouldn't replace it under warranty as it is considered physical damage and to try and contact HTC. Did you deal with a Verizon store or over the phone?
I had the same problem. The store rep said the same thing. So I call 611 and talked to the rep and got them to replace the phone. I had said the the port was loose and the phone wouldn't charge. He was also whiling to send a new battery also. but I just went tith the new phone first. Had the new phone the next day. Returned the old one and never looked back. I have the wireless charging pad so the only time I plug it in is in the car (not that often).
Good Luck
Thanks for the reply. Just got off the phone with a verizon tech and she said there is no known issue and she can send me a new phone however, once my phone is sent back and the techs in the warehouse inspect it and determine it is a physical damage issue, I can be charged $299, which is has no way of waving. So it basically sounds like it has to do more with which tech you get a hold of if they are willing to do anything. I guess the next step is to call HTC, but I have no high hopes of them resolving the issue either. I probably should get a wireless charging pad either way.
My Incredible 2 died today due to the failure of the charge port. What a waste of $$, unfortunately, I bought mine from ebay so no replacement for me (just bought in July). So I bit the bullet and got an iphone. The incredible 2 was a nice phone, but it only lasted seven months. It seems we all got scammed.
Would (do you think) super glue work just as good as the blackepoxy?
Just apply a tiny amount between the black housing and the body of the phone using a toothpick?
I don't want mine to go out...
... Hmmm. I sprayed carb cleaner in my original cord's ends and it seems to be working now.
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