TCL 10L some apps close immediately

[Shahram72]

Sorry if this is in the wrong place but I just got a TCL 10L and it seems to work well except for several apps that seem to have an incompatibility. They all do the same thing, close immediately or after a second or two. Is there a setting or something that needs to be changed? Most apps work well and fast, just some not at all.

 

[ocnbrze]

no there is no settings that will fix this. try wiping cache for the app and maybe even data. if that does not work then uninstall the apps and re-install them. you may have to contact the developers and let them know.some apps just do not work well on certain phones.

just curious as to what apps are we talking about?

 

[Shahram72]

no there is no settings that will fix this. try wiping cache for the app and maybe even data. if that does not work then uninstall the apps and re-install them. you may have to contact the developers and let them know.some apps just do not work well on certain phones.

just curious as to what apps are we talking about?

Well one is Pandora and that is a pretty major app. There was another shopping cart one and timecard one but I already deleted them. Maybe you're right... The apps were auto installed via Google from my prior phone so could be some data that is making them not work because I doubt that everyone is having this issue. I will try that. EDIT: I tried deleting and reinstalling and it still crashed. Funny it was signed in already when the reinstalled program was opened. How?

 

[Shahram72]

OK it seems to be fixed now.. Apparently deleting the app is not enough, the data stays behind. When I cleared the data and signed in again. IT all works now. THANKS SO MUCH!!! Learned something today.

 

[Dannydet]

It's a compatibility issue with the app and your device only, not all Android devices. As stated, contact the developer of the app in question.

 

[ocnbrze]

OK it seems to be fixed now.. Apparently deleting the app is not enough, the data stays behind. When I cleared the data and signed in again. IT all works now. THANKS SO MUCH!!! Learned something today.

yes sorry. i forgot to mention that. data and cache sometimes will remain after uninstalling.......glad you figured that out.