need help big time

LilacBleeds · Oct 4, 2011

My new netbook is dead I put Linux mint on and now just keeps saying automatic boot and nothing what do I do

I need help as now my brand new laptop isn't working and I need it to work now I just need it to work but how?

LilacBleeds · Oct 4, 2011

Come on people and I am ****ed with out a netbook and my will kill me if it doesn't work
I followed the instructions and that this why I don't normally do this and now I have nothing Grrr I am about to cry I need this netbook as it has all of my pee-opitons work on it :'(

drdoom · Oct 4, 2011

So it worked just fine before you installed linux? Were you trying to dual boot or just get rid of the stock OS completely?

LilacBleeds · Oct 4, 2011

Yeah it did
Just wanted the Linux but now can't do anything

Here is a vid
Mobile Photobucket

andruoid · Oct 4, 2011

I hope you made the Windows recovery on a USB/SD card or an external optical drive. As soon as you buy any system this is the first thing that should be done so if anything happens, you just restore to factory settings. Manufacturers use to include a set of recovery CDs or DVDs but not these days, they expect you to do it.

Everyone including me said to install linux but, if you are new to it, its advisable to install it virtually first and read forums to see what its all about.

OK, so we are past that part of the scene. What state is your system in right now? Did you make the recovery for Windows? Did you install Linux as a dual boot or wipe the drive and install it as a stand-alone OS?

LilacBleeds · Oct 4, 2011

Okay don't think ithas work so I will be on the pc in a bit

LilacBleeds · Oct 4, 2011

Btw no I have because i dont know how to do it! I have asked loads and nothing
So what should i do?

lunatic59 · Oct 4, 2011

It looks like you are stuck in the bootloader. What happens when you press any key on the keyboard while it is counting down?

If you installed Mint from a CD/DVD, I'd give it another go. Can you remember the exact process you used to install it? It would be very helpful if we knew how you got to this point as to what your options might be.

LilacBleeds · Oct 4, 2011

It's a netbook no cd/dvd Rom
Erm just welcome and says like insta but it doesnt so anything

Is there a way I can do a recovery on a Ian from acer website but i have no idea what a recovery should be

andruoid · Oct 4, 2011

I have 2 Acer laptops. When you reboot/startup hit Alt + F10 a few time during the BIOS splash screen to get into recovery, give it a try. As long as you didn't wipe C: with linux you might be ok.

LilacBleeds · Oct 4, 2011

okay I will try..... I just hope it works

LilacBleeds · Oct 4, 2011

not working even thou I know I didn't tick to wipe it clean......

LilacBleeds · Oct 4, 2011

i am ****ed big time

lunatic59 · Oct 4, 2011

If there is a recovery partition on the hard disk you should be able to find instructions on how to access it from Acer's website. If you blew away all partitions with the Linux installation, then you're going to have to create a bootable flash drive and reinstall linux from there.

LilacBleeds · Oct 4, 2011

I don't want lunix no more I want it back with windows 7 now and I know it shouldn't have touch the hard drive but it must off

I have no idea what to do now and I dont know what to do with the flash drive!!! I only got a 1GB flash drive

lunatic59 · Oct 4, 2011

I found this online:

If the system can not boot, you can restore it from the WinPE environment. The system starts from the hidden partition on the hard drive. To begin the restoration, press Alt + F10 (PC Tower) or F10 (laptop) to boot the PC and when the ACER logo appears. This will start the system from the hidden partition the hard drive and you access its main page. The restoration will be on partition C:. The partition D: (ACERDATA) will not be formatted, and therefore documents will not be deleted but it is always prudent to think about making a backup of your most important documents in case!
Note: You will be asked to enter the password before the System Restore starts. If you enter the wrong password three times, the computer will restart into the operating system.

I do not know if this applies to netbooks, but usually, they are similar processes. When the Acer logo flashes on the screen, press F10. I see by the video that it's on;y on screen breifly. You need to make sure that you hit the key While it's on screen and not before or after. Sometimes you have to press repeatedly or press and hold, but if the partition is there, it should be able to find it.

I can't read what other options you have at boot, but usually it's entering the BIOS and boot options (choosing a device to boot from.) This might be a long shot, but if you press whatever key it shows for boot options it might allow you to boot the recovery partition. Generally speaking it's only picking a device, but because netbooks are limited in boot options Acer might have hid something in there.

LilacBleeds · Oct 4, 2011

it comes up with boot:

then i dont know what to do from there grrr i am getting annoyed now

lunatic59 · Oct 4, 2011

I can understand your frustration, but unless you tell us exactly what the screen says, there's no way we can advise you on how to proceed, or even if you can. Every manufacturer has variations in the boot and recovery process and while the principles are all very similar, pressing the wrong key or choosing the wrong option can be disastrous.

LilacBleeds · Oct 4, 2011

it is a blank screen with boot: written then you type

lunatic59 · Oct 4, 2011

If you type anything or press enter does it do anything?

try typing "help", "--help" or "/?" and pressing enter to see if it gives you any information. What is the model number of the netbook? There might be some documentation on line.

LilacBleeds · Oct 4, 2011

could not find kernel image: help

RiverOfIce · Oct 4, 2011

Ok, first calm down. Nothing bad is going to happen.

So, here is the advice.

1.) Go for a walk.

2.) Post your exact make and model of your netbook.

3.) Any pictures you post, please use the "insert image" button at the top of the page.

Chances are, this is fixable, one way or the other. Just need you to calm down and give the proper information.

SUroot · Oct 4, 2011

Its just a dodgy install. Dont get stressed. These things never actually break the machine. You just may not be able to get back exactly how it was, which is no big deal.

You say you want to go back to 7. Do you really or are you just saying that because Mint didn't work out?

Personally I would go through the installation process again, but doing a full format. Obviously ypu would "lose" any data that was on there but you would be starting with a clean build.

The kernel is the core of any operating system so for it not to be found sounds like the insta;lation didn't work out.

lunatic59 · Oct 4, 2011

Okay. That tells me it's looking for syslinux.cfg or isolinux.cfg file and can't find it. That's still part of the Mint installation and probably why the bootloader gets stuck in a loop.

I can't help you much beyond this, but if this were me I would get a different installation of linux like Ubuntu.

I would make a bootable usb stick (1gb should be fine but some usb installs work best on 2gb) and reinstall that over the Mint install. If you got to Download | Ubuntu and go to the burn a CD or create a USB drive section and click show me how, it has a pretty good set of instructions.

LilacBleeds · Oct 4, 2011

it says I need a 2gb usb stick which i don't have!

need help big time

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