You said you're using their SIM in it, so they can block the handset using that SIM (for example if it's reported stolen). Have you tried a SIM for another network? Perhaps the 3 account has been suspended but the handset itself is okay?
please tell me theres something I can do as its only 6 weeks old!
If it's blocked and your ex is the account holder there's nothing you can do.... it is she who is the customer. They won't deal with anyone else I'm afraid.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.