I still can't fetch the Jelly Bean OTA. Feel like I'm the only one...

xeru · Mar 15, 2013

Every time I go to "system updates" I get the "Your device is up to date" message. I'm using a Droid Razr MAXX.

I've tried clearing data from Google Frameworks and then trying to pull the update, but I get the same message. I'm on the verge on downloading the update and updating over USB, but I had a bad experience the last time I tried something like that and would prefer to get the OTA.

Has anyone else not been able to pull the OTA update yet? This is really frustrating. The soak test ended, what, 5 days ago?

DaveTN · Mar 15, 2013

What version of ICS are you on? If you had "upgraded" to .215 at any point you are off the regular upgrade path and it will not update to JB unless you roll back to the official ICS.

David

xeru · Mar 15, 2013

I'm on 4.0.4...

xeru · Mar 16, 2013

Wow...apparently something is going on.

After getting tired of waiting for the OTA, I tried to do a manual install. However, I keep getting this message...

"assert failed: file_getprop("/system/build.prop

(Status 7)

Installation aborted."

Not sure what to do at this point...

zoxxo · Mar 16, 2013

In about phone, look at "system version" and not the "android version." Does it contain a 211 or a 215? This will tell you what update version you need to apply.

Also, I've received the error message that you are receiving. The only way that I could do the update was to do a factory reset. It's a pain, but it may be the only way to get you undated. But before we go there, let's find out what system you're running and get you the right update file...

Thom · Mar 16, 2013

Since you need to do a Factory Data Reset after the update it is no big deal to also do one before the update. Make sure you do a Factory Data Reset after the update.

When I read the original posting I wondered if ye was root-ed and had deleted or frozen a required program.

Is he root-ed? Is he odd the upgrade path?

... Thom

xeru · Mar 16, 2013

My Android version is 4.0.4, and my system version is 6.16.215.XT912.Verizon.en.US.

I've never rooted my phone at all, and just did a factory reset. Still unable to pull the OTA...everytime I try, it just says, "Your phone is up to date!"

And I've downloaded the actual 338 MB file from Droid Life and have attempted to install it over USB, and that's when I get the error message I posted above.

I mean, my phone should at least be able to detect the OTA, right? Is there a chance that it simply hasn't rolled out in my area yet?

330D · Mar 16, 2013

xeru said:
My Android version is 4.0.4, and my system version is 6.16.215.XT912.Verizon.en.US.

I've never rooted my phone at all, and just did a factory reset. Still unable to pull the OTA...everytime I try, it just says, "Your phone is up to date!"

And I've downloaded the actually 338 MB file from Droid Life and have attempted to install it over USB, and that's when I get the error message I posted above.

I mean, my phone should at least be able to detect the OTA, right? Is there a chance that it simply hasn't rolled out in my area yet?

Take it to a corporate store and have them update it.

CoyotesFan4Evr · Mar 16, 2013

As stated earlier you are NOT on the right upgrade path and need to roll back to .211. You are on .215 which will not allow you to upgrade to JellyBean. Roll back to the upgrade path version and you should be just fine.

xeru · Mar 16, 2013

CoyotesFan4Evr said:
As stated earlier you are NOT on the right upgrade path and need to roll back to .211. You are on .215 which will not allow you to upgrade to JellyBean. Roll back to the upgrade path version and you should be just fine.

Ah, ok.

Do you know of where I can get a safe/official .211 build for the Razr Maxx?

I'm also interested in how I ended up getting stuck with the .215 build...

Thom · Mar 16, 2013

xeru said:
My Android version is 4.0.4, and my system version is 6.16.215.XT912.Verizon.en.US.

For anyone who is interested.

... Thom

xeru · Mar 16, 2013

Just want to thank everyone for the responses in this thread. I found the stock OTA .211 ICS build and installed it on my Razr Maxx.

After booting up, I went straight into "about phone" and "system updates" and did a check, and sure enough, it pulled the Jelly Bean 4.1.2 update. Downloading now.

Thanks again.

330D · Mar 16, 2013

CoyotesFan4Evr said:
As stated earlier you are NOT on the right upgrade path and need to roll back to .211. You are on .215 which will not allow you to upgrade to JellyBean. Roll back to the upgrade path version and you should be just fine.

I didn't read that part. I rescind my previous comment.

MarkR · Mar 20, 2013

xeru said:
Just want to thank everyone for the responses in this thread. I found the stock OTA .211 ICS build and installed it on my Razr Maxx.

After booting up, I went straight into "about phone" and "system updates" and did a check, and sure enough, it pulled the Jelly Bean 4.1.2 update. Downloading now.

Thanks again.

I'm in the same boat as you. Where did you find the .211 ICS build?

srq2625 · Mar 21, 2013

Maybe the easiest way to do the rollback is with MattlGroff's Droid Razr Utility, ver 1.82:

Linux/Mac: Droid Razr Utility 1.82 [Linux/mac] For Verizon Droid Razr And Droid Razr Maxx Only - DroidRzr.com
Windows: Droid Razr Utility 1.82 [Windows] For Verizon Droid Razr And Droid Razr Maxx Only - DroidRzr.com

sigma pi · Mar 29, 2013

MarkR said:
I'm in the same boat as you. Where did you find the .211 ICS build?

I am in the same boat too

sigma pi · Mar 29, 2013

Eh just did a factory reset. This should take care of it right?

Nope, that did not do it.

sigma pi · Mar 29, 2013

Manually Update DROID RAZR MAXX Android 4.1.2 Jelly Bean Official Firmware Update [ How to XT912 ] - Android Gadgematic

This didnt work out for me either.

the video helped.
Droid Razr Utility 1.7 Help Thread - DroidRzr.com

You also need this
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481

sigma pi · Mar 30, 2013

OK THIS IS WHAT DID IT FOR ME!

I rolled back from 215 to 211 to get to JB jelly bean

FoxKat's Razr/Maxx Jelly Bean Leak Classroom W/MattyP & Friends

RBEmerson · Mar 31, 2013

I've got .211 and VZW just laughs (checking not available) when I try System Update. >:-(

MalindaDawn · Apr 1, 2013

Does anyone know when it will be available for LG optimus showtime?????

zoxxo · Apr 1, 2013

MalindaDawn said:
Does anyone know when it will be available for LG optimus showtime?????

Sadly, you're in the Motorola Droid RAZR forum, so many of us will not know about LG's plans for the Optimus Showtime. That said, I did spend a little time with Google and I can't find anything about the phone (other than it's sold at Walmart) that would tell me about LG's plans to upgrade the phone.

Sorry.

RBEmerson · Apr 6, 2013

FYI, I received the OTA update on 5 April around 7PM local time. While in Germany!!! My present service provider is Vodafone (a VZW partner) but I didn't expect to ever see an OTA update while away from VZW. I guess it can happen after all.

I still can't fetch the Jelly Bean OTA. Feel like I'm the only one...

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