My S2 has gone off to SBE, EE(Orange) repair centre. I've been told to expect it to take 14 days minimum. Has anyone had experience of the service with these guys? I'm expecting the worst, hoping for the best :fight:
-
After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.
Help Has anyone had experience of EE (Orange) repair centre - SBE?
- Thread starter swoot
- Start date
-
- Tags
- samsung galaxy s2
I put my One X back earlier in the year. Using their online tracker, after 10 days the repair centre claimed they hadn't received it, the shop claimed they sent it a week previously.
I went back and forth with both, and magically, later that day it appeared to have been delivered.
Once there, it took another 8 or so days to ship and get back to me. Not a pleasurable experience, but they did cancel line rental that month by way of apologising for "losing" it.
I sorta wish I'd kept Orange Care; my first handset was reported broken at 3PM and I had a replacement at 1PM the next day!
I went back and forth with both, and magically, later that day it appeared to have been delivered.
Once there, it took another 8 or so days to ship and get back to me. Not a pleasurable experience, but they did cancel line rental that month by way of apologising for "losing" it.
I sorta wish I'd kept Orange Care; my first handset was reported broken at 3PM and I had a replacement at 1PM the next day!
Upvote
0
Call customer services, they might give you some money off line rental for having it for a while (that's what I did).
Upvote
0
I found the repair centre itself to be very good and quickly dealt with my phone. They received it, fixed it and despatched it within a couple of days. The problem I had was with the shop which took almost a week to get the phone to the centre and then seemed to lose track of it once sent back to them. Overall it took around a fortnight but most of that it seems was because it was still at the shop.
Upvote
0
BEST TECH IN 2023
We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.
Smartphones
Best Android Phones
See All- Google Pixel 8 Pro Check Price
- Samsung Galaxy S23 Ultra Check Price
- Samsung Galaxy Z Fold5 Check Price
- Google Pixel 8 Check Price
- Samsung Galaxy S23 Check Price
Upcoming
See All
Best iPhones
See All- Apple iPhone 15 Pro Max Check Price
- Apple iPhone 15 Pro Check Price
- Apple iPhone 15 Plus Check Price
- Apple iPhone 15 Check Price
- Apple iPhone SE (2022) Check Price
Upcoming
See AllTablets
Best Tablets
See All- Samsung Galaxy Tab S9 Ultra Check Price
- Apple iPad Pro (2022) Check Price
- Apple iPad Air (2022) Check Price
- Apple iPad Mini (2021) Check Price
- Microsoft Surface Pro 9 Check Price
Upcoming
See AllLaptops
Best Laptops
See All- Apple Macbook Pro Check Price
- Apple Macbook Air (2023) Check Price
- Dell XPS 13 Check Price
- Acer Chromebook Spin 714 Check Price
- Dell Alienware m18 (2022) Check Price
Upcoming
See AllTelevisions
Best TVs
See All- Samsung The Frame TV Check Price
- Samsung Neo QLED 4K QN90C Check Price
- LG G3 OLED Check Price
- LG A2 OLED Check Price
- ROKU Plus Series Check Price
- Samsung S90C OLED Check Price
- SunBriteTV Veranda 3 Check Price
Upcoming
See AllGame Consoles
Best Game Consoles
See All- Nintendo Switch OLED Check Price
- Microsoft XBOX Series X Check Price
- Sony Playstation 5 Check Price
- Microsoft XBOX Series S Check Price
- Nintendo Switch Lite Check Price
Upcoming
See AllWearables
Best Wearables
See All- Oura Ring 3 Check Price
- Apple Watch Series 9 Check Price
- Google Pixel Watch 2 Check Price
- Samsung Galaxy Watch 6 Classic Check Price
- Fitbit Inspire 3 Check Price
- Amazfit Amazfit Band 7 Check Price
- Apple Watch SE Check Price
- Apple Watch Ultra 2 Check Price
