Help Random reboots

Scootmien said:

Hi all

I'm getting random reboots on my Note 3, in each case whilst the phone is sat idle on my desk.

Yesterday I missed a very important call because my phone decided to turn itself off (over 70% battery remaining) and would not restart until I pulled the battery.

Anyone know of any apps that I can download to troubleshoot what is causing the reboots please?

I haven't installed any new apps at all recently but I do know that some apps have been updating themselves in the background, even though I have told them not to.

I'm actually getting a bit sick of the many issues with this phone, that whilst small, all mount up to a less than stellar user experience. Both of the last two Samsung devices have been a real pain in the proverbial and I doubt I will be buying another Samsung in the future and I will explore other options instead, Apple included.

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Scootmien said:

Go to Play Store > My Apps > Menu button and untick Auto-update



Fortunately not. It's still stock, as written in my device info in the sidebar under my name. I'd dread to think what would go wrong with it should I try to root.

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Scootmien said:

After another round of factory resets and errors creeping into the device, I decided to cut my losses and run.

I've sold the Note 3 and decided to get another device to go with my HTC One.

To be honest, this is the second Samsung device i've had that has been no end of problems and I will not be buying another one. I am SO glad to get rid of it and get a phone I can rely on.

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