Help Verizon LG G2 stuck at LG boot screen

TritonDroid · Apr 8, 2015

Took the OTA 5.0 release and the phone no longer boots passed LG screen.

About 2 months ago I used the LG flash tool to tot back to stock then took all updates over the air and did not root as I had to run some corp software on my phone for email that could detect root. A few days ago I decided to take the 5.0 OTA and now I am stuck.

I have all the files to tot back and can get into download mode but my PC does not install the MTP drivers and can not see the port come up in device manager to set to com41.

I think my phone is fixable I just am lost as to how to proceed.

Please help...

TritonDroid · Apr 15, 2015

My phone is still dead to me. Anyone?

iowabowtech · Apr 15, 2015

You need the LG United Mobile drivers. Download mode should show up as LGE Android Net USB serial port if detected correctly.

TritonDroid · Apr 15, 2015

Thanks. I will look for those and install tonight

TritonDroid · Apr 15, 2015

I do not see LGE Android Net USB. I see LGE Android Phone under other devices and MTP USB Device under portable devices. Both have a yellow triangle with an ! in it. Ports/LPT never come up or are shown....

iowabowtech · Apr 15, 2015

Did you install the vzw specific package?

https://www.dropbox.com/s/ja96ymvipi2qrf3/LG VZW_United_WHQL_v2.14.1.exe?dl=0

If not, give that a shot Triton.

TritonDroid · Apr 15, 2015

I did. It is weird as I get to download mode and all the way to firmware upgrade screen but the PC will not recognize the device.

iowabowtech · Apr 15, 2015

OK let's try a little more old school approach then.

https://www.dropbox.com/s/5l8w3w4ga7rt2gu/LG_VZW_United_Driver.zip?dl=0

Download to desktop. Unzip into a regular folder. Goto device manager, right click on the unknown device which is the phone while connected in d/l mode, choose option to update driver, choose option to provide your own driver, point to the location as the ENTIRE folder of vzw drivers. Windows will search the whole folder for the d/l mode one and hopefully apply it.

TritonDroid · Apr 15, 2015

After doing that it changed the name from mtp device to lge android net USB but it has the yellow triangle and !

iowabowtech · Apr 15, 2015

TritonDroid said:
After doing that it changed the name from mtp device to lge android net USB but it has the yellow triangle and !

Maybe just try rebooting the PC with the phone still connected and in download mode and see if it clears itself up.

TritonDroid · Apr 16, 2015

Still not recognized

iowabowtech · Apr 16, 2015

Can't say I've ever seen this happen. Unless there's newer vzw united drivers out there for LP, I'm tapped.

TritonDroid · Apr 16, 2015

Thanks for the help, I do appreciate it. I will keep my eye out for new drivers.

iowabowtech · Apr 16, 2015

You've probably already thought of this but if you're not using the stock charging cable try that. Also try every usb port at your disposal. Short of that if you have a different pc/laptop you can try, that'd be worth a go also. If win8, there can be some driver certification issues I think. Supposedly there's a way to disable that. I'm not up on the methods as i'm primarily a linux user.

TritonDroid · Apr 17, 2015

It is fixed. I ended up using your suggestion of looking for new drivers. I found an updated set LG_VZW_United_WHQL_v2.20.0

Thank you so much for jumping in and working with me!

iowabowtech · Apr 17, 2015

Great! Good to hear.

Help Verizon LG G2 stuck at LG boot screen

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