Help Battery Drain

doogald · Jun 17, 2015

Well, that is another idea; uninstall InBox, turn Gmail sync back on, see if the overuse of Google Services was caused by the switch to InBox. You can always reinstall InBox later if you find it makes no difference.

ekyle · Jun 17, 2015

doogald said:
Well, that is another idea; uninstall InBox, turn Gmail sync back on, see if the overuse of Google Services was caused by the switch to InBox. You can always reinstall InBox later if you find it makes no difference.

True. I had used Inbox before without issue. I'll give it a shot. Not much to lose at this point.

Thom · Jun 17, 2015

I do not have your problem.

A few ideas ...

I think an Android user should be prepared to do a Factory Data Reset. I use Nova Launcher Prime, Pixel Phone Pro, and Tasker pretty heavily. All three have backup/restore and it makes moving to a new phone or setting up after a Factory Data Reset to be not joyful but not horrendous.

These are complex hardware/firmware/software devices that can have strange problems. The three buttons at the bottom of the screen stopped working on my Turbo. I tried everything I could think of to correct it, Nothing worked. As the last step before going to Verizon to get it replaced I did a Factory Data Reset. After that it started working again and has not been a problem since.

I do a Factory Data Reset after every major system upgrade and will do so for Kit Kat to Lollipop. I do not do them otherwise (except for the previous paragraph).

I remember a user on the Bionic who had a problem with his touch screen. No one else could reproduce his problem on their Bionic. A friend of his did not have any problem when using the Bionic that was causing all the problems. Conclusion there was some incompatibility between the physical characteristics of that single person.

I keep assuming that when you say you wiped the cache you mean you went into recovery and did a Wipe Cache Portion that takes 5-8 minutes to run. If this is an incorrect assumption then it is something you need to do. I do it every seek as part of normal maintenance.

As I said ... I don't have your problem. My assumption is that you will end up doing a Factory data Reset in preparation for a device exchange and one of those tw3o actions will address the problem.

... Thom

bcrichster · Jun 17, 2015

Anyone try uninstalling updates for Google Play Services in settings-apps?

ekyle · Jun 17, 2015

Thom said:
I do not have your problem.

A few ideas ...

I think an Android user should be prepared to do a Factory Data Reset. I use Nova Launcher Prime, Pixel Phone Pro, and Tasker pretty heavily. All three have backup/restore and it makes moving to a new phone or setting up after a Factory Data Reset to be not joyful but not horrendous.

These are complex hardware/firmware/software devices that can have strange problems. The three buttons at the bottom of the screen stopped working on my Turbo. I tried everything I could think of to correct it, Nothing worked. As the last step before going to Verizon to get it replaced I did a Factory Data Reset. After that it started working again and has not been a problem since.

I do a Factory Data Reset after every major system upgrade and will do so for Kit Kat to Lollipop. I do not do them otherwise (except for the previous paragraph).

I remember a user on the Bionic who had a problem with his touch screen. No one else could reproduce his problem on their Bionic. A friend of his did not have any problem when using the Bionic that was causing all the problems. Conclusion there was some incompatibility between the physical characteristics of that single person.

I keep assuming that when you say you wiped the cache you mean you went into recovery and did a Wipe Cache Portion that takes 5-8 minutes to run. If this is an incorrect assumption then it is something you need to do. I do it every seek as part of normal maintenance.

As I said ... I don't have your problem. My assumption is that you will end up doing a Factory data Reset in preparation for a device exchange and one of those tw3o actions will address the problem.

... Thom

I just did a cache wipe a couple of days ago. Phone is super fast now but it didn't fix the google play services issue lol

ekyle · Jun 17, 2015

bcrichster said:
Anyone try uninstalling updates for Google Play Services in settings-apps?

I don't have the option to uninstall the update. It's grayed out. I can only disable.

ekyle · Jun 17, 2015

Thom said:
I do not have your problem.

A few ideas ...

I think an Android user should be prepared to do a Factory Data Reset. I use Nova Launcher Prime, Pixel Phone Pro, and Tasker pretty heavily. All three have backup/restore and it makes moving to a new phone or setting up after a Factory Data Reset to be not joyful but not horrendous.

These are complex hardware/firmware/software devices that can have strange problems. The three buttons at the bottom of the screen stopped working on my Turbo. I tried everything I could think of to correct it, Nothing worked. As the last step before going to Verizon to get it replaced I did a Factory Data Reset. After that it started working again and has not been a problem since.

I do a Factory Data Reset after every major system upgrade and will do so for Kit Kat to Lollipop. I do not do them otherwise (except for the previous paragraph).

I remember a user on the Bionic who had a problem with his touch screen. No one else could reproduce his problem on their Bionic. A friend of his did not have any problem when using the Bionic that was causing all the problems. Conclusion there was some incompatibility between the physical characteristics of that single person.

I keep assuming that when you say you wiped the cache you mean you went into recovery and did a Wipe Cache Portion that takes 5-8 minutes to run. If this is an incorrect assumption then it is something you need to do. I do it every seek as part of normal maintenance.

As I said ... I don't have your problem. My assumption is that you will end up doing a Factory data Reset in preparation for a device exchange and one of those tw3o actions will address the problem.

... Thom

What do you do with Tasker to help with restoring the phone? I bought Tasker awhile ago but never got around to playing with it.

Digital Controller · Jun 17, 2015

I mean also some applications just are bad when they are installed together, they don't even necessarily have to be related. I remember for some reason I downloaded a particular flashlight application and it didn't agree with a launcher I had.

There are definitely still are and probably always will be bugs with Android, but the overall experience I have had has been a positive even when there are bad days. I know all of my friends still charge their iPhones around the clock during the day and stuff and I am usually never the guy who has to charge up during the day.

doogald · Jun 17, 2015

Personally, I am completely ready to factory reset and go if I have to, but it takes me about two hours at least (depending on the speed of my network connection and whether I am near a computer I can connect to to restore my data to storage) to restore my phone from a factory reset, and then another 45 minutes or so to encrypt the phone. So, I don't do it lightly myself. If my phone were draining completely in less than 12 hours, I definitely would. Right now I end an 18 to 20 hour day at 20% or so instead of 40% or so, which works for me.

Google cannot make the restore process easier fast enough. They are so far behind Apple with this so far, at least on KitKat. The fact that everything in your settings is not restored is absolutely ridiculous. (For example, phone ringtone, notification ringtone, default keyboard settings, accounts settings, and Bluetooth pairings are not, but wallpaper, display timeout, and WiFi devices are.)

Thom · Jun 17, 2015

Since you have not created any customizations with Tasker then the ability to save/restore them is not relevant. My point is that after creation they can easily be transferred.

I do things like monitor the calendar and take action, turn off wifi when away from the office, invoke options and reports, ...

... Thom

ekyle · Jun 18, 2015

Reformatted the phone. Android has actually made the restore process a bit easier. All apps reinstalled so I just had to reset all my 2-factor authentications. LastPass logged me in to all of my apps. Forgot to backup my Nova config to Drive but that's my fault and I can reconfigure it again in a few minutes. Also, lost all of my Zooper Widgets (again my fault for forgetting to backup to Drive in my reformatting fury). So far so good. Google Play services is at 11% but I had to redownload all my contacts and calendar info so it's expected. Just need to hook up my work Exchange account and go from there.

JMBUFFI · Jun 18, 2015

Thom said:
I do not have your problem.

A few ideas ...

I think an Android user should be prepared to do a Factory Data Reset. I use Nova Launcher Prime, Pixel Phone Pro, and Tasker pretty heavily. All three have backup/restore and it makes moving to a new phone or setting up after a Factory Data Reset to be not joyful but not horrendous.

These are complex hardware/firmware/software devices that can have strange problems. The three buttons at the bottom of the screen stopped working on my Turbo. I tried everything I could think of to correct it, Nothing worked. As the last step before going to Verizon to get it replaced I did a Factory Data Reset. After that it started working again and has not been a problem since.

I do a Factory Data Reset after every major system upgrade and will do so for Kit Kat to Lollipop. I do not do them otherwise (except for the previous paragraph).

I remember a user on the Bionic who had a problem with his touch screen. No one else could reproduce his problem on their Bionic. A friend of his did not have any problem when using the Bionic that was causing all the problems. Conclusion there was some incompatibility between the physical characteristics of that single person.

I keep assuming that when you say you wiped the cache you mean you went into recovery and did a Wipe Cache Portion that takes 5-8 minutes to run. If this is an incorrect assumption then it is something you need to do. I do it every seek as part of normal maintenance.

As I said ... I don't have your problem. My assumption is that you will end up doing a Factory data Reset in preparation for a device exchange and one of those tw3o actions will address the problem.

... Thom

Can you elaborate on the process you use to wipe cache? I was told to go into settings, then storage, cached data, and clear.

Thom · Jun 18, 2015

My updated instructions using the Motorola website instructions ...

This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL UP and DOWN Keys to SCROLL to Recovery mode and POWER Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe (It will run for over 2 min and you need to just let it run to completion.)
9. The device will reboot and start the normal power up sequence

(Bee careful to NOT select Factory Data Reset by mistake.)

... Thom

JMBUFFI · Jun 18, 2015

Just completed the process. Took about 10 minutes to complete before reboot started.

Thom · Jun 18, 2015

Good.

There has never been an explanation from Motorola or Verizon on why it takes so long.

... Thom

ekyle · Jun 18, 2015

JMBUFFI said:
Just completed the process. Took about 10 minutes to complete before reboot started.

Thom said:
Good.

There has never been an explanation from Motorola or Verizon on why it takes so long.

... Thom

I got my phone in November. Did a cache wipe for the first time two days ago. It took over 40-60 minutes. Got tired of watching it after awhile.

Thom · Jun 18, 2015

That is an absurdly king time (and a record). I think the steps for your Turbo are clear.

I had one totally unexplained problem and it was corrected with a Factory Data Reset. It never happened again.

With light usage I measured battery life on three occasions ... just under three days ... exactly three days ... just over three days.

... Thom

JMBUFFI · Jun 18, 2015

Battery drain no better after cache wipe. In 16 hours I was down to 16% remaining.

ekyle · Jun 19, 2015

JMBUFFI said:
Battery drain no better after cache wipe. In 16 hours I was down to 16% remaining.

The battery drain on my phone got significantly better after a factory reset. Google Services is still higher than it should be but staying under 10%, but with no noticeable impact on battery life.

Thom · Jun 19, 2015

Yup. Thanks for the update.

... Thom

JMBUFFI · Jun 19, 2015

Going to wait on 5.1 before doing an FDR.

ekyle · Jun 19, 2015

So I re-enabled the auto-backup with Photos. The GP Services started to climb again. Disabled device management, uninstalled GP Services updates, re-installed the update to GP Services and turned device management back on. Seems to have gone back to what it was before I re-enabled the Photo sync.

EDIT: Found this here.

Thom · Jun 19, 2015

JMBUFFI said:
Going to wait on 5.1 before doing an FDR.

That makes perfect sense. You were not having the absolutely absurd conditions that he was having.

(I will also do a Factory Data Reset after the 5.x update.)

... Thom

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