One of the odd things about my restore after a factory reset is that the fonts I bought are no longer there.
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Purchased fonts restore
- Thread starter Simon_Gardner
- Start date
Maybe I'm wrong here but if you purchased them through the google play store then you should be able to re-download them without charge.
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Oh ... the SAMSUNG store. I didn't think those auto-restored. Only the play store does that.
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And it doesn't think I bought them either. But I haven't re set up payments so that's probably why.
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If you logged in with the same Samsung account, I think it should know you bought them before, unless the TOS with the Samsung store is that mercenary that you have to rebuy if you reset.
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The Samsung theme story can be tricky. You have to be signed in with the account and password you used to purchase the items. I get an email for each purchase though and I keep those emails in a separate folder in my email account so they are easy to find. The email also tells me the user ID that I was logged in with in the theme store which helps.
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I just tried this myself, bought a font, didn't install and reset Samsung store and got resigned in with credentials allows me to download same font without a second payment.
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I just need to sign in but it wanted new payment details a while back and I never did it. I'll have a go.
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It shouldn't matter about the payment details. Samsung will keep track of everything you purchase but they are sneaky. I lost some of my original purchases because I changed my email address. When I tried to update with Samsung everything was fine except all of my purchases were tied to my old email address so were essentially lost. Seems I should have been able to transfer them to my new email but they said nope. Perhaps they have a similar hiccup with your situation. One with a better resolution?
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Time to contact *cringe* customer service.
Life is short.
Same email. I have a separate email address just for my phone. It doesn't change.
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