Date you ordered and received the phone vs. "will ship by" date

jrs6494 · Jun 10, 2010

They said my phone would ship by June 11th. I received my shipment email on June 8th. Now I am at home waiting for Fed Ex to get here. This is definitely worse then waiting since 5/22 when I ordered it by phone.

I am just hoping it arrives before I leave for work. If not I will post a signed note with tracking number on my door and hope they leave it.

Mastermind · Jun 10, 2010

kpantz said:
I never got a shipping notification. Last night, my status on the website was "processing." At 5:30 this morning, it was "shipped," but with a blank tracking number. I called CS and got my tracking number. Punched it into FedEx and found that it shipped yesterday morning.

Bottom line: Things may be happening, especially for the 5/24 and 5/25 folks who are waiting. Call *611 - your first clue is a pre-recorded message stating that their records show you have a phone that's awaiting activation. Ask the rep on the phone for an update on your order.

That's the problem. I'm a new customer, so I don't have phone number to use for customer service over the phone. Obviously, this also means that *611 isn't a possibility for me either. Thanks for the reassurance though.

roundishbed · Jun 10, 2010

BusaRider said:
I ordered mine from a VZW Store on Friday May 28th(late afternoon) and my ship by date was Friday June 11th. It was shipped Monday June 7th and it arrived Wednesday June 9th via FedEx. VZW customer support wasn't a lot of help other than giving me the ship by date until it shipped. Then they were able to give me the tracking number and track it for me. They didn't know it would ship Monday until after it had shipped.

WHAT!?!?! I ordered 5/27 in store and I still don't have mine!!!

Damien · Jun 10, 2010

I ordered my phone on 5/29, order processed on the same day. Verizon website said Shipped by the 14th.. Hopefully I get the phone soon...

-Damien

Melissa31 · Jun 10, 2010

Have you tried 1-800-922-0204 and just give them your name n what not I am sure they can try n help you

sorry in advance if not. I'm a May 25er awaiting NON patiently lol I hear there is a $100 rebate on the incredible anyone know what that is about ??

Sent from my Eris using Tapatalk

Vaseline Smith · Jun 10, 2010

Damien said:
I ordered my phone on 5/29, order processed on the same day. Verizon website said Shipped by the 14th.. Hopefully I get the phone soon...

-Damien

Enough is enough already...

Melissa31 · Jun 10, 2010

agree May 25th here with expected ship date of June 15th...

Sent from my Eris using Tapatalk

Damien · Jun 10, 2010

Vaseline Smith said:
Enough is enough already...

How am I trolling? Woul you like to see the order E-Mail?

-Damien

Steven58 · Jun 10, 2010

WARNING: KEEP IT FRIENDLY. peace out. :rolleyes:

somohapian · Jun 10, 2010

Melissa31 said:
Have you tried 1-800-922-0204 and just give them your name n what not I am sure they can try n help you sorry in advance if not. I'm a May 25er awaiting NON patiently lol I hear there is a $100 rebate on the incredible anyone know what that is about ??

Sent from my Eris using Tapatalk

How did you order? Online they just do the rebate on the spot I think. In store you get a second receipt and have to send it in with the upc off the box. My total in store was $324.74 - and once the phone arrives, I send all the good stuff in and viola, $100 rebate comes as a card in the mail.

rollskins · Jun 10, 2010

Phone is sitting on the front porch. Now if only someone would get home from work and ship it out to me.

Also, not sure if this has been discussed or not, fedex will leave it on your door if you leave a note. I pretty sure I've annoyed my family so much they probably plastered every door with notes to leave the package. Many people might have a problem leaving a 500 dollar phone out but that's one of the perks of living in backwoods Alabama. You don't have to worry about someone stealing stuff off your porch.

Melissa31 · Jun 10, 2010

order over the phone with cs on 611

Sent from my Eris using Tapatalk

BabyBlues · Jun 10, 2010

somohapian said:
How did you order? Online they just do the rebate on the spot I think. In store you get a second receipt and have to send it in with the upc off the box. My total in store was $324.74 - and once the phone arrives, I send all the good stuff in and viola, $100 rebate comes as a card in the mail.

When you order through an actual person you get charged that 299 price - if you do it online they do the credit immediately.

somohapian · Jun 10, 2010

Melissa31 said:
order over the phone with cs on 611

Sent from my Eris using Tapatalk

Did you pay $199 or $299?

ZombiBlanc · Jun 10, 2010

I love you for the hope you just served up.

5/25 in store

ZombiBlanc · Jun 10, 2010

BusaRider said:
I ordered mine from a VZW Store on Friday May 28th(late afternoon) and my ship by date was Friday June 11th. It was shipped Monday June 7th and it arrived Wednesday June 9th via FedEx. VZW customer support wasn't a lot of help other than giving me the ship by date until it shipped. Then they were able to give me the tracking number and track it for me. They didn't know it would ship Monday until after it had shipped.

Why must you turn this forum into a house of lies?

somohapian · Jun 10, 2010

ZombiBlanc said:
I love you for the hope you just served up.

5/25 in store

Hope? Which hope? There's hope? Where's hope? I like hope... can I have some of your hope? What's making you hope?

(After typing that... I realize I may be Gollum's great-great-great-a bunch more greats-great ancestor).

My PRECIOUS?!?!?!

ZombiBlanc · Jun 10, 2010

Vaseline Smith said:
Troll much?

I ordered mine on the 28th at around 8am processed same day with a ship by date of 6/18, Later on that day the ship by was bumped from 6/18 to 6/22 so I find it hard to believe your tale.

OK OK OK - I got one....

Ordered it in a VZW store 3 minutes ago. Expected delivery date of "After lunch. Today".

Just got email confirming it is on the truck and out for delivery! Wait! Doorbell......

Horray! Its here! OMG you guys are going to love it!

gplmll · Jun 10, 2010

My phone is FINALLY here - in my hands. What a long wait, and my FedEx guy made it even worse. He is always here by 9:00 in the morning. I sat around from 8:30 until 12:30 waiting for him. I decided to start making lunch, and wouldn't you know it - just as my water started boiling I heard his truck pull up. I ran to the door and opened the door just as he was going to ring the doorbell. I think I freaked him out.

If only he knew how long I had been waiting for that elusive box to arrive at my front door. Anyway - here are my stats:

5/22 - Order in store
6/4 - promised date (came and went)
6/11 - new promise date
6/8 - Ship Date
6/10 - Arrival date

**20 days from order to arrival**

I hope the rest of you receive your phones soon!

ZombiBlanc · Jun 10, 2010

somohapian said:
Hope? Which hope? There's hope? Where's hope? I like hope... can I have some of your hope? What's making you hope?

(After typing that... I realize I may be Gollum's great-great-great-a bunch more greats-great ancestor).

My PRECIOUS?!?!?!

OOOPS - forgot to quote 10splaya22 above:

I just wanna let you guys know I got my phone monday and never got a shipping notification. I just followed when other people were getting their phones with my same ship date and it happened to arrive right on time!

dmil · Jun 10, 2010

Unsmooth Moment said:
go to amazon.com.... they have incredibles in stock

Amazon is known to show things in stock and not. You can also later get an email from them stating that an item is on backorder.

I used to sell some retail and they would do this all the time!

Melissa31 · Jun 10, 2010

somohapian said:
Did you pay $199 or $299?

I believe it was $299

somohapian · Jun 10, 2010

So I just got off the phone with VZW checking if there was any update (I know I know) and the rep told me a story about a guy he talked to earlier today.

The customer bought this dinc in store and waited the typical 20 days and it arrived today. So he went home from work to get it and activated it before jumping in his car to drive back to work.

Here's where it gets bad. So he sets the phone on the dash of his car with the passenger window open, almost misses a turn and swings his car around the turn a little hard.

Bye-bye brand new Droid Incredible - it sailed out the window. The rep said the customer sounded like a broken man. LOL

So he gets back to work and calls in his insurance claim. He gets his new Dinc on 7/8. I really feel for that dude... but who the eff puts their phone on the dash of their car?

somohapian · Jun 10, 2010

Melissa31 said:
I believe it was $299

I would call in then and make sure you have everything you need to send your rebate in when you get the phone. They owe you $100.

Melissa31 · Jun 10, 2010

somohapian said:
I would call in then and make sure you have everything you need to send your rebate in when you get the phone. They owe you $100.

Thank you I will be sure that I get it taken care of right now, I am still awaiting on them to find the employee discount that I applied on my account back in 09 that has YET to post to my account lol Thank you

Date you ordered and received the phone vs. "will ship by" date

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