That is how many replacement Epic's I've had since I signed up with Sprint, and bought my first Epic. That comes out to more than 1.5 phones per month. Today I demanded a BRAND NEW phone, which has been over nighted to me. Hopefully that will take care of the hardware issues I've been having with their refurbs...bad mics, speakers, keyboards...etc. Now if Samsung can iron out the remaining bugs in Froyo, maybe I'll have a working phone that will last more than a month. Here's hoping.