Hello,
I have had my phone since April. At first I had a 32gb microSD and it seemed to work fine, but I needed more space for my music. I returned it for a 64gb one.
This one had problems from the start. The card would become corrupted and folders would be renamed to start with the letter μ, or mu. Songs wouldn't play and tags couldn't be read.
I told Sandisk about the problem and they told me to return the card for a replacement. I got the replacement, and I think it worked fine for a while, but now most of the music doesn't play. The tags are unread (unknown artist) and they don't play.
Sometimes I will put the sd card in my computer, copy the mp3s, put the card back in my phone and they play fine. But then I'll sync new songs to the card this way and when I put it back in, most files don't work.
I've even had situations where everything works fine, and then one day it all stops working properly.
Now I should mention I am a Linux user, and the card is formatted Fat32. I can open all the files on the card from my computer, all the tags are intact and they play fine. So, in this case, it doesn't seem to be the card that's not working, but rather the phone's ability to read it.
I have started in recovery mode to clear my phone's cache, I have reformatted the card, and this hasn't helped. I am getting very frustrated so help is much appreciated. Thanks so much.
I have had my phone since April. At first I had a 32gb microSD and it seemed to work fine, but I needed more space for my music. I returned it for a 64gb one.
This one had problems from the start. The card would become corrupted and folders would be renamed to start with the letter μ, or mu. Songs wouldn't play and tags couldn't be read.
I told Sandisk about the problem and they told me to return the card for a replacement. I got the replacement, and I think it worked fine for a while, but now most of the music doesn't play. The tags are unread (unknown artist) and they don't play.
Sometimes I will put the sd card in my computer, copy the mp3s, put the card back in my phone and they play fine. But then I'll sync new songs to the card this way and when I put it back in, most files don't work.
I've even had situations where everything works fine, and then one day it all stops working properly.
Now I should mention I am a Linux user, and the card is formatted Fat32. I can open all the files on the card from my computer, all the tags are intact and they play fine. So, in this case, it doesn't seem to be the card that's not working, but rather the phone's ability to read it.
I have started in recovery mode to clear my phone's cache, I have reformatted the card, and this hasn't helped. I am getting very frustrated so help is much appreciated. Thanks so much.