1. Download our Official Android App: Forums for Android!

Activation Procedure

Discussion in 'Sprint' started by w451208, Sep 12, 2010.

  1. w451208

    w451208 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    May 7, 2010

    May 7, 2010
    9
    0
    5
    Hello,

    I am about to get an evo of of craigslist and I am wanting to know what is the exact procedure for activating the phone. I know I can call in or I can do it online but I am concerned about the $10 fee and verification that I want to add the phone and its associated fee. Will I have to talk to someone on the in customer service to get it activated or will it just add the $10 fee automatically to the bill. Any help would be nice.

    Thanks
     

    Advertisement

  2. norulesjustgo

    norulesjustgo Newbie
    Rank:
    None
    Points:
    16
    Posts:
    14
    Joined:
    Sep 5, 2010

    Sep 5, 2010
    14
    1
    16
    Front Desk Associate
    Mount Pocono, PA
    Most likely you will have to talk to CS about activation of the new phone. You can do it via chat on sprints website or phone. The reason being is that they have to manually add the $10 premium fee through their computer. I know when I upgraded through a similar situation (only I was activating a BlackBerry) I tried using the website to activate and it ended up telling me to contact CS. Hope this helps!
     
  3. JohnJSal

    JohnJSal Android Expert
    Rank:
     #266
    Points:
    78
    Posts:
    923
    Joined:
    Jun 17, 2010

    Jun 17, 2010
    923
    67
    78
    Houston, TX
    Yeah, I ended up having to speak with a rep too. I have never had any luck manually activating my phones. I tried it with my Curve two years ago and it failed. I tried it again with my Evo and that failed, then I went online and tried that (chose all the right options, including the necessary plan and premium fee) and it still failed at the last step.
     
  4. jen8112

    jen8112 Android Enthusiast
    Rank:
    None
    Points:
    88
    Posts:
    650
    Joined:
    Nov 30, 2009

    Nov 30, 2009
    650
    34
    88
    Seacoast, NH
    When activating online you always get a message at the end saying "please contact customer service" when trying to activate a Blackberry. I would assume you would get the same thing activating an EVO so I'd just call CS, save a step. :)
     

Share This Page

Loading...