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Discussion in 'Android Help' started by Android Question, Sep 17, 2013.

  1. Android Question

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    I rooted my boostmobile galaxy s 3 sph-l710 and got an ota update and everytime i tried to download it it says "status 7" how do i get my ota update?
     

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  2. willis68nova

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    Hello and welcome to Android Forums!

    If you are rooted most likely you have a custom bootloader installed. If the bootloader you have installed doesn't support OTA updates it will fail when you try to update. So you will either need to unroot and load the original bootloader on the phone or find a bootloader that supports OTA updates. Be mindful you will probably lose root when you do the OTA update. Thanks

    I hope this helps, if you still have questions either repost or join the forum to continue this discussion. Thanks
     

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