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Cannot connect my Nexus 5 to computer

Discussion in 'Android Devices' started by JBentleyR, Aug 11, 2017.

  1. JBentleyR

    JBentleyR Android Enthusiast
    Thread Starter

    Hi,

    Does anyone have any idea why I cannot connect my Nexus 5 to my computer via USB?

    Before 'upgrading' to Android 6, and whilst on 4.4.4, I could connect using a USB cable and, for example, transfer photographs to my computer.

    It appears that I can no longer do this.
    In fact, when I connect it, the phone shows up on 'This PC' alongside the C: drive, but when I click it, it shows as being 'empty'. Despite this, there are certainly photographs on the phone.

    In order to transfer one to my computer, I was obliged to send it via e-mail!

    Hopefully, it is some sort of setting that has changed due to the upgrade. Can anyone please offer any advice?

    If I cannot solve the problem, is it at all possible to revert to Android 4.4.4?
     


  2. Best Answer:
    Post #2 by Leon Marco, Aug 11, 2017 (1 points)

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  3. Leon Marco

    Leon Marco Well-Known Member

    That usually happens when the phone is locked. Unlocking will solve the problem. The manufacturers do that to protect your data from being stolen.
     
    JBentleyR likes this.
  4. JBentleyR

    JBentleyR Android Enthusiast
    Thread Starter

    Thank you for your very prompt response, Leon.
    I haven't locked it; I wouldn't know how!
    How do I unlock it?
     
  5. Deleted User

    Deleted User Guest

    The default mode when connecting the phone to your computer has changed. It now defaults to 'charge only'. After connecting the cable, you should pull down the USB connection options from the top of the screen, and select "File transfers (MTP)" mode
     
    JBentleyR likes this.
  6. JBentleyR

    JBentleyR Android Enthusiast
    Thread Starter

    Thank you very much, LV426. That worked.
    Why should upgrading change my settings, though?
    Still, no matter. This has been very helpful. Thanks again.
     
  7. Deleted User

    Deleted User Guest

    It's just something that changed in the upgrade to Android 6. For security reasons I suppose.
     
  8. JBentleyR

    JBentleyR Android Enthusiast
    Thread Starter

    Yes, I suppose so. Thanks for the follow-up.
     

Nexus 5 Forum

The Nexus 5 release date was November 2013. Features and Specs include a 4.95" screen, 8MP camera, Snapdragon 800 processor, 2300mAh battery, and 2GB storage.

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