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Support Cannot delete pictures from Gallery

Discussion in 'Android Devices' started by Reno9724, Jun 3, 2013.

  1. Reno9724

    Reno9724 Lurker
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    I just got my S4 and the Verizon rep. did her thing and my old pictures were transferred to "Gallery". I am over these pictures and want to delete them, however, there is no delete option. The gallery folder is on my phone memory - not on my SD card. I can use the download button and a duplicate picture shows up which can be deleted, however, the original one is still there. I wanted to check for an answer before I do a factory reset - ugh.
     

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  2. DragonSlayer95

    DragonSlayer95 Resident Air Bender
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    You should be able to tap and hold on the gallery folder (not while inside of it) and it'll give you the option to delete.

    Otherwise a file manager could delete for you.
     
  3. Szadzik

    Szadzik Android Expert
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    Most probably those are pictures synced from Picasa. Turn off Picasa sync under Google account and see.
     

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