1. Download our Official Android App: Forums for Android!

General Can't connect with PC

Discussion in 'Android Devices' started by Ezekiel 2517, Jun 10, 2016.

  1. Ezekiel 2517

    Ezekiel 2517 Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    16
    Joined:
    Jun 10, 2016

    Jun 10, 2016
    16
    2
    26
    ATM my PC is a windows XP machine.

    Every time I try to connect it, it keeps searching all day for a device. Meanwhile, the S7 it's self brings up some message saying it can't connect and tries to send me to some android and Samsung webpages to download software that says it's not necessary for Windosw XP machines. Eventually the PC it's self will give me a "failed to install" message. And I have some important wedding pictures and videos on my phone that I am running out of time to remove.

    I called Samsung for tech support 6 times and every single time I was responded to by some call center in the Philippines full of people who speak broken English. That's when I learned it's better to get tech support from someone who doesn't speak a word of English than someone who speaks broken English. At least the guy who doesn't speak any English will get you nowhere, whereas the people speaking broken English will communicate just well enough to talk you in to making things worse than before, which is exactly what happened. Fortunately I was able to undo the damage on my own. But the original problem persists. Any help?

    Thanks in advance.
     

    Advertisement

  2. bIOforger

    bIOforger Android Expert
    Rank:
    None
    Points:
    113
    Posts:
    782
    Joined:
    Jun 19, 2014

    Jun 19, 2014
    782
    215
    113
    Male
    XP ewww :)

    Just install the Airdroid app to connect to your PC, so much easier, no cables, no drivers.

    After installing the app and opening it, from your PC goto http://web.airdroid.com/ and scan the QR code from the Airdroid app on your phone.
     
  3. Ezekiel 2517

    Ezekiel 2517 Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    16
    Joined:
    Jun 10, 2016

    Jun 10, 2016
    16
    2
    26
    Where do i find that app?
     
  4. Ezekiel 2517

    Ezekiel 2517 Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    16
    Joined:
    Jun 10, 2016

    Jun 10, 2016
    16
    2
    26
    This airdroad is full of red flags. I don't trust it. Why do you need to have an account to transfer files? I won't go there.
     
  5. Solangeburgas

    Solangeburgas Well-Known Member
    Rank:
    None
    Points:
    26
    Posts:
    76
    Joined:
    May 19, 2016

    May 19, 2016
    76
    9
    26
    Male
    Think is a driver issue on XP.
    Did u try to download and install Smart Switch ? Is provided by Samsung, no account need.
    http://www.samsung.com/us/smart-switch/
    This app will also install windows usb driver for S7.
    Other solution to try is to search for a Win XP USB driver for S7
     
  6. bIOforger

    bIOforger Android Expert
    Rank:
    None
    Points:
    113
    Posts:
    782
    Joined:
    Jun 19, 2014

    Jun 19, 2014
    782
    215
    113
    Male
    But you don't need an account, you use the QR code and scan it to connect wirelessly, its completely secure on your local network. I use it all the time and trust it 100%.

    http://help.airdroid.com/customer/portal/articles/1301287
     
    svim and psionandy like this.
  7. Ezekiel 2517

    Ezekiel 2517 Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    16
    Joined:
    Jun 10, 2016

    Jun 10, 2016
    16
    2
    26
    What is all that?
     
  8. Ezekiel 2517

    Ezekiel 2517 Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    16
    Joined:
    Jun 10, 2016

    Jun 10, 2016
    16
    2
    26
    I just tried using airdroad again. Almost everything I tried to do requires signing up and the app crashed, leaving up some icons that have to be clicked on but without actually being clickable, which locked me out of my phone entirely for about 5 minutes after which it went away.

    Does airdroid require the PC to have bluetooth or wifi? Because my current PC is an old backup (my regular PC died) and was made in 2003.
     
  9. Ezekiel 2517

    Ezekiel 2517 Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    16
    Joined:
    Jun 10, 2016

    Jun 10, 2016
    16
    2
    26
    I just installed and ran smart switch on my PC. Now both the phone and PC don't react to the phone being plugged in at all, apart from the phone's charging icon and sound. Smart Switch obviously doesn't react either.

    EDIT: I don't know if it matters but the "reinstall device driver" option in Smart Switch is blacked out and unclickable.
     
    #9 Ezekiel 2517, Jun 10, 2016
    Last edited: Jun 10, 2016
  10. chanchan05

    chanchan05 The Doctor
    Rank:
     #26
    Points:
    1,108
    Posts:
    15,131
    Joined:
    Jun 30, 2011

    Jun 30, 2011
    15,131
    4,803
    1,108
    Male
    Have you checked the phone if it's set to charge only mode? When you plug it into your PC, pull down the notification bar and it tap the connection notification.
     
    jj14x likes this.
  11. lunatic59

    lunatic59 Moderati ergo sum
    Moderator
    Rank:
     #2
    Points:
    4,238
    Posts:
    36,829
    Joined:
    Jun 12, 2010

    Jun 12, 2010
    36,829
    35,133
    4,238
    Male
    IT
    Pennsylvania
    In a pinch you could copy the image to Google Drive or dropbox.
     
    jj14x likes this.
  12. Ezekiel 2517

    Ezekiel 2517 Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    16
    Joined:
    Jun 10, 2016

    Jun 10, 2016
    16
    2
    26
    It's in media transfer mode. When I connect the device, it makes 3 identical ringing/thumping sounds.

    What's that? I have several gigabits to download, including a 4 gig video.
     
  13. lunatic59

    lunatic59 Moderati ergo sum
    Moderator
    Rank:
     #2
    Points:
    4,238
    Posts:
    36,829
    Joined:
    Jun 12, 2010

    Jun 12, 2010
    36,829
    35,133
    4,238
    Male
    IT
    Pennsylvania
    It's cloud storage so you'd need a decent internet connection.
     
  14. jj14x

    jj14x Android Expert
    Rank:
    None
    Points:
    243
    Posts:
    1,498
    Joined:
    Mar 8, 2011

    Mar 8, 2011
    1,498
    693
    243
    And then what happens?


    Assuming you want to transfer files from your PC to your phone (not the other way around):

    Similar to Airdroid, you could also try Portal by pushbullet - https://play.google.com/store/apps/details?id=com.pushbullet.android.portal
    Really as simple as it can get.
    • Install the app to your phone.
    • Make sure your phone and PC are on the same network (your PC can be connected to the LAN using WiFi or an ethernet cable)
    • On your PC, go to portal.pushbullet.com
    • On your phone, open the portal app, and use that to scan the QR code that is displayed on your PC's browser window
    • Use the browser window to copy the files to your phone. Doesn't go over the cloud - and is fast (assuming your LAN has decent speeds)
    In the meantime, do consider setting up auto-backup to the cloud. Google Photos gives you unlimited storage (not at "original quality", but unlimited at "high quality") - and it backs up automatically.
     
    bIOforger likes this.
  15. Ezekiel 2517

    Ezekiel 2517 Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    16
    Joined:
    Jun 10, 2016

    Jun 10, 2016
    16
    2
    26
    Unfortunately my problem is the other way around. Any help with the original problem?
     
  16. lunatic59

    lunatic59 Moderati ergo sum
    Moderator
    Rank:
     #2
    Points:
    4,238
    Posts:
    36,829
    Joined:
    Jun 12, 2010

    Jun 12, 2010
    36,829
    35,133
    4,238
    Male
    IT
    Pennsylvania
    If you don't have access to another PC then you might try to set up a network share on your XP box and access it from the phone with a file manager like X-plore. Or you could try creating a local ftp host and using mobile ftp client to push the files to your PC. There are options, but they aren't as simple as plugging in a cable and copying files.

    Oh, and you might even download a LiveCD of a Linux distro, boot to that on your PC and then copy the files to a flash drive or USB hard drive.
     
  17. Ezekiel 2517

    Ezekiel 2517 Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    16
    Joined:
    Jun 10, 2016

    Jun 10, 2016
    16
    2
    26
    I think I found a solution. Fry's apparently carries a USB stick that also plugs in to the phone. Not my first choice and not an immediate solution (I already lost the wedding photo battle) but it's probably my only option until I can get a new PC.

    I don't have an Xbox. Only a PS3. My "God of great vengeance and furious anger" avatar is from one of my PS3 games BTW. LOL

    [​IMG]
     
    #17 Ezekiel 2517, Jun 15, 2016
    Last edited: Jun 15, 2016

Samsung Galaxy S7

The Samsung Galaxy S7 was launched in 2016 and was one of two devices in the lineup. The device features a 5.1-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 12MP rear camera.

Share This Page

Loading...