hey.
im not able to copy files to my phone.the phone is updated all over,as is my pc.when i drag .mp3 files over to phone(in windows) i get a popup that says (https://i.imgur.com/CiLRJ5D.png),and it just sits there trying to copy over but nothing happens.the phone is new and i have not tried to copy over to it before.ive tried it on 2 different pc's,nothing works.
i also noticed that when double-clicking in windows it says that the folder is empty.
i have an older moto g6 and it works fine with that phone.and theres no issues with windows. let me know if theres any other info i can give.
thanks in advance,guys.
im not able to copy files to my phone.the phone is updated all over,as is my pc.when i drag .mp3 files over to phone(in windows) i get a popup that says (https://i.imgur.com/CiLRJ5D.png),and it just sits there trying to copy over but nothing happens.the phone is new and i have not tried to copy over to it before.ive tried it on 2 different pc's,nothing works.
i also noticed that when double-clicking in windows it says that the folder is empty.
i have an older moto g6 and it works fine with that phone.and theres no issues with windows. let me know if theres any other info i can give.
thanks in advance,guys.
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