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cant copy from moto g8 power to windows 10.

Discussion in 'Android Devices' started by ddmeltzer8, Apr 27, 2021.

  1. ddmeltzer8

    ddmeltzer8 Newbie
    Thread Starter


    im not able to copy files to my phone.the phone is updated all over,as is my pc.when i drag .mp3 files over to phone(in windows) i get a popup that says (https://i.imgur.com/CiLRJ5D.png),and it just sits there trying to copy over but nothing happens.the phone is new and i have not tried to copy over to it before.ive tried it on 2 different pc's,nothing works.
    i also noticed that when double-clicking in windows it says that the folder is empty.

    i have an older moto g6 and it works fine with that phone.and theres no issues with windows. let me know if theres any other info i can give.

    thanks in advance,guys.

    #1 ddmeltzer8, Apr 27, 2021
    Last edited: Apr 27, 2021

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  2. Dannydet

    Dannydet Extreme Android User

    Have you tried copy, then paste?
    Dragging the mp3s over may not work.
    ocnbrze and puppykickr like this.
  3. puppykickr

    puppykickr Android Expert

    As long as both devices are on the same Wi-Fi.
    ocnbrze likes this.
  4. ddmeltzer8

    ddmeltzer8 Newbie
    Thread Starter

    i use wired connection.
  5. ddmeltzer8

    ddmeltzer8 Newbie
    Thread Starter

    that didnt work either.any other tips?

  6. Dannydet

    Dannydet Extreme Android User

    Well something is prohibiting file sharing to and from your pc to device.
    Did you install the correct drivers when your device is connected to the pc?
    ocnbrze likes this.
  7. ddmeltzer8

    ddmeltzer8 Newbie
    Thread Starter

    drivers?i didnt know android phones had them.and i dont think ive ever installed one on a phone.
    what drivers would that be?
  8. n0tall0wed

    n0tall0wed Android Enthusiast

    Also pull down your notification bar and click on usb notice, make sure it's set to file transfer. Should get a pop up on your phone asking if you want to allow pc Access.
    ocnbrze likes this.
  9. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    your phone does not , but your pc will need updated drivers to be able to communicate with your phone. head on over to moto and see if they offer updated drivers.

    also you may want to try other cables as well.
    Dannydet likes this.
  10. ddmeltzer8

    ddmeltzer8 Newbie
    Thread Starter

    i dont need any proprietary drivers for connecting my other moto g6,have never needed it for other phones.
    and ive already tried other cables,and it works just fine with another moto,same cable,same pc's.
  11. ddmeltzer8

    ddmeltzer8 Newbie
    Thread Starter

    where do i find notifications bar?and i never get a popup on my other moto or other phones.have u had that happen urself?
  12. n0tall0wed

    n0tall0wed Android Enthusiast

    Starting with Android 9 iirc everytime I connect a phone to my PC for the first time I get asked to allow access. Swipe down from the top of the screen. That is the notification bar. You should see one that says usb, click on that one.
    ocnbrze and Dannydet like this.
  13. ddmeltzer8

    ddmeltzer8 Newbie
    Thread Starter

    i dont have that.

Moto G(8) Power Forum

The Moto G(8) Power release date was 16 April. Features and Specs include a 6.4" inch screen, 16MP camera, 2/4GB RAM, Snapdragon 665 processor, and 5000mAh battery.

16 April
Release Date

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