hey.

im not able to copy files to my phone.the phone is updated all over,as is my pc.when i drag .mp3 files over to phone(in windows) i get a popup that says (https://i.imgur.com/CiLRJ5D.png),and it just sits there trying to copy over but nothing happens.the phone is new and i have not tried to copy over to it before.ive tried it on 2 different pc's,nothing works.
i also noticed that when double-clicking in windows it says that the folder is empty.

i have an older moto g6 and it works fine with that phone.and theres no issues with windows. let me know if theres any other info i can give.

thanks in advance,guys.

 

i use wired connection.

 

that didnt work either.any other tips?

thanks.

 

drivers?i didnt know android phones had them.and i dont think ive ever installed one on a phone.
what drivers would that be?

 

i dont need any proprietary drivers for connecting my other moto g6,have never needed it for other phones.
and ive already tried other cables,and it works just fine with another moto,same cable,same pc's.

 

where do i find notifications bar?and i never get a popup on my other moto or other phones.have u had that happen urself?

 

i dont have that.