Can't make calls to Metro PCS phones

[kgood00]

So I have a Samsung Galaxy S7, my provider is Verizon. Any time I call someone who has a Metro PCS (or very well may be anyone who doesn't have a Verizon phone) phone, the call doesn't go through. Instead it gives me a message that says something like "This is Verizon Wireless, your call can't be made. Try putting in the number and calling again." I didn't have any issue with this until today. My brother, who also has a Verizon phone, can make calls just fine. Any ideas on how to fix this?

 

[seVer]

As long as you're using 10-digit dialing (area code + number), it's probably a routing issue. Call VZW for tech support and have a NRB ticket filed. Please call from a different phone, if possible.

You'll get the usual questions... when did you notice it? can they call you? can you text them? And make sure you have the affected numbers ready.

And you'll likely get the usual steps... restart your phone, make sure apps are updated, and other (typically useless) stuff.

If it's been happening for more than 15-20 minutes, and you'd tried multiple times, tech can bring up the call records and see a lot of info (dialing pattern, cell site, errors, and more).

Out of curiosity- you're not in an extended/roaming area, are you?

source: former vzw tech support

 

[Part of the way]

I dont think im in the correct forum? But I keep getting this error message every time I check for updates for the firmware on my Samsung galaxy s7 edge. No it is not with the "WiFi" as many people have problems with? It is when I go to check for firmware update. I do have nougat 7.0 already installed. But I keep trying to check for possible update to 7.1.1 or 7.1.2? But weather or not that update is or is not available for s7 edge? Still I dont think I should be getting this error message when I just "check" for if an update is available?
So can someone please help me? Thanks!

 

[seVer]

Definitely the right forum, because it's a S7, but not the right thread.

 

[Part of the way]

Yea I know its not an s7 thread? But still there might be people in other threads that are able to answer my question? And yes I tried to "start my own thread concerning this issue"? But im having problems figuring out how to post that picture of the error message along with the thread I try to start?