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Support Can't open Charge cards/folders on my PC

Discussion in 'Android Devices' started by Nurseferatu, Sep 27, 2011.

  1. Nurseferatu

    Nurseferatu Well-Known Member
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    Tech writer & RN
    Oakland, CA
    Just got the Charge 2 days ago and plugged it into my PC today. I'm running XP. In Windows Explorer I see 2 new drives with letters, but no names and nothing in them. When I try to create a folder in either of them, I can't do it.

    The PC downloaded some USB drivers and said "your USB device is ready to use." In Device manager I can see a Samsung device.

    I've tried mounting and unmounting the SD card; doesn't help. And like I said, I can't even see the phone's card.

    Anyone have any ideas?
     

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  2. MaxBuck

    MaxBuck Member
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    I haven't found connecting the Charge to my PC via USB is very reliable, so I simply use Bluetooth file transfer if I need to move files. Works great.
     
  3. ukrkoz

    ukrkoz Well-Known Member
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    you need to download and install Samsung Droid drivers. They should either be on CD that came with phone or, if none, you can can get them off Verizon, or your carrier, or simply internet, or Samsung.
    What WXP did was treat your sd card and phone as generic flash drive, and installed generic drivers for it. so you "see it but can't bite it".
     
  4. ukrkoz

    ukrkoz Well-Known Member
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