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Comprehensive list of known issues?

Zumaki said:
ohhhhhhh on a call. The screen doesn't turn off for me either, but I think its meant to do that by design, and I dont think that's something they mean to change. you can always use a piece of paper to cover the proximity sensor...
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Maybe, but its really aggravating. I make long calls using the headphones that came with the phone and the screen stays on the entire time unless i turn it over or place something on top of it. I switched over from an iPhone and i'm used to the screen cutting off after about a minute on speaker or using headphones, or just hitting the sleep button which on this phone just happens to be the end call button, smart move. I'm thinking of getting a bluetooth but i dont know if that will have the same issue. I feel like there should be a menu option or something available to let people turn it on and off during those kinds of calls without fear of hanging up. I dont like being on the phone for over an hour with the screen on the entire time killing the battery faster than it has to, especially with the battery life issues the phone already has anyway.
 
I was beginning to wonder if there would ever be an update since the previous Samsung responses used the word "if" concerning an update. This latest response states clearly that an update is coming...

"Samsung does intend to provide updated Android software for the Moment. However, unfortunately, we are unable to provide a time-table and specific details concerning this update."
 
taintedblue said:
Maybe, but its really aggravating. I make long calls using the headphones that came with the phone and the screen stays on the entire time unless i turn it over or place something on top of it. I switched over from an iPhone and i'm used to the screen cutting off after about a minute on speaker or using headphones, or just hitting the sleep button which on this phone just happens to be the end call button, smart move. I'm thinking of getting a bluetooth but i dont know if that will have the same issue. I feel like there should be a menu option or something available to let people turn it on and off during those kinds of calls without fear of hanging up. I dont like being on the phone for over an hour with the screen on the entire time killing the battery faster than it has to, especially with the battery life issues the phone already has anyway.
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Good point. Adding it.
 
Zumaki said:
Good point. Adding it.
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oh man samung got a lot of things to fix. i use bt all the time and the screen stays on the whole time. this kills battery life. why couldn't it use the standard timeout settings and let you wake the screen when you touch it or hit a button. this is like basic features here. if 1.6+ fixes this and other problems then we need it now. i'm tired of having a cripple phone even my moto q9c did better then this.
 
In Gmail I have my contacts sorted by groups, easy enough, on occasion I need to add a new group or move a contact from one group to another, which is easy enough using a pc and my Gmail account. However, I cannot seem to add new groups or edit existing groups on my Moment. I can see the groups, I can sort by groups, but I cannot find an option that will allow me to add or edit any groups. Does anyone know how this is done on the Moment? I suppose I could use the browser to log on to my Gmail account and change it from there but isn
 
rasta1287 said:
My phone has shut off on me twice already and it wouldn't turn back on. I had to take out the battery for it to restart.
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Huh... that just happened to me for the third time earlier this morning. Between that, bad battery life in general and my constant reboots when the battery is low, I'm thinking I might have enough of a case to just get an outright exchange from Best Buy. They're pretty good about that sort of thing, right?
 
agent0014 said:
Huh... that just happened to me for the third time earlier this morning. Between that, bad battery life in general and my constant reboots when the battery is low, I'm thinking I might have enough of a case to just get an outright exchange from Best Buy. They're pretty good about that sort of thing, right?
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My phone just turned off and had to do a battery pull to get it back on.. of course after i did that my phone went into a boot loop and i had to reflash it with ODIN to fix the problem... If you are using Startup Auditor STOP NOW
 
Hi there! Just joined this forum in hopes to solve my current issues. (by the way, LOVE my Droid!!!)

So I hope someone may have a clue on this, under my email settings (for outlook email AND Yahoo email account) I have it set to notify me in the notification bar every time I receive an email AND I have a tone also set to notify me upon receiving emails. I am not getting notified at all when any emails come in! In fact, sometimes I have to refresh my emails (also I do have it set to auto check for emails every 5 minutes but before the most recent update, emails would come through as I got them) and sometimes than they still do not come through.

Second issue I am having is that when some of my emails do come through, I read them and a few minutes later....the "read" emails will all of the sudden become "unread" again.

For my outlook, I do have the little box checked that leaves messages on server (I know if this box is not checked then i could potentially have issues receiving emails)

what do you think of these two issues?

Thanks in advance!!
Lindsay
 
wahina24 said:
Hi there! Just joined this forum in hopes to solve my current issues. (by the way, LOVE my Droid!!!)

So I hope someone may have a clue on this, under my email settings (for outlook email AND Yahoo email account) I have it set to notify me in the notification bar every time I receive an email AND I have a tone also set to notify me upon receiving emails. I am not getting notified at all when any emails come in! In fact, sometimes I have to refresh my emails (also I do have it set to auto check for emails every 5 minutes but before the most recent update, emails would come through as I got them) and sometimes than they still do not come through.

Second issue I am having is that when some of my emails do come through, I read them and a few minutes later....the "read" emails will all of the sudden become "unread" again.

For my outlook, I do have the little box checked that leaves messages on server (I know if this box is not checked then i could potentially have issues receiving emails)

what do you think of these two issues?

Thanks in advance!!
Lindsay
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That and you can't delete more than 1 email at a time! Also, when you delete it from the trash it comes back right away and you have to delete it again in order for it to be gone from the trash permantely.
 
wahina24 said:
So I hope someone may have a clue on this, under my email settings (for outlook email AND Yahoo email account) I have it set to notify me in the notification bar every time I receive an email AND I have a tone also set to notify me upon receiving emails. I am not getting notified at all when any emails come in! In fact, sometimes I have to refresh my emails (also I do have it set to auto check for emails every 5 minutes but before the most recent update, emails would come through as I got them) and sometimes than they still do not come through.

Second issue I am having is that when some of my emails do come through, I read them and a few minutes later....the "read" emails will all of the sudden become "unread" again.

For my outlook, I do have the little box checked that leaves messages on server (I know if this box is not checked then i could potentially have issues receiving emails)

what do you think of these two issues?

Thanks in advance!!
Lindsay
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Sadly this is a problem with the Android email service and I do not know how to fix it.
HOWEVER, the greatest part of Android is the 3rd party app market that makes up for most shortcomings. As such, go download 'K-9 Mail'
It works perfectly on the notification issue. It also allows you (you must check the option) to really delete emails from the email account. And I don't think I have had any issues with the read emails becoming unread again.
Anyways, give it a try. It may not be perfect, but if anything it is at least an upgrade from the basic email service.
 
I have a problem with K-9. It loads 25 emails at a time. You get a new one, and the last one bumps off the list, so you have 25 including the new one. You read that one, delete it. The app then updates so that it's still holding 25 emails, and in doing so, it goes and re-retrieves that one that got bumped off a minute ago. But now, it marks that one as new/unread. That annoys the crap out of me.
 
Goodntru said:
In Gmail I have my contacts sorted by groups, easy enough, on occasion I need to add a new group or move a contact from one group to another, which is easy enough using a pc and my Gmail account. However, I cannot seem to add new groups or edit existing groups on my Moment. I can see the groups, I can sort by groups, but I cannot find an option that will allow me to add or edit any groups. Does anyone know how this is done on the Moment?
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HandCent
 
I don't know what exactly happened, but I used my USB cable to transfer a small sound clip to my phone, to use as a new sound for notifications on the phone.

After unmounting the SD card, a random MP3 file on my phone started playing (it wasn't the file I just transferred over, it was a random song from the bunch I transferred over last week).

I opened up Advanced Task Killer, and killed everything that was running. The song kept playing. Tapping the end call button just shut the screen off, but the song kept playing, so I was forced to long-press ---> power off the phone, to finally get it to stop.

Hopefully it doesn't happen randomly again.
 
Doesn't run 3-D games/apps very well. Very chunky and lags the phone out. It WILL run them, but at around 2-5 FPS rendering the phone 100% useless. I've had to take the battery out once on a 3-D game to get it back to working.
 
toefer said:
I don't know what exactly happened, but I used my USB cable to transfer a small sound clip to my phone, to use as a new sound for notifications on the phone.

After unmounting the SD card, a random MP3 file on my phone started playing (it wasn't the file I just transferred over, it was a random song from the bunch I transferred over last week).

I opened up Advanced Task Killer, and killed everything that was running. The song kept playing. Tapping the end call button just shut the screen off, but the song kept playing, so I was forced to long-press ---> power off the phone, to finally get it to stop.

Hopefully it doesn't happen randomly again.
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lol wow that's odd
Was it the last song that was uploaded to the phone last time you mounted the SD card? If so maybe it didn't finish uploading before you unmounted and something went haywire.
 
toefer said:
I don't know what exactly happened, but I used my USB cable to transfer a small sound clip to my phone, to use as a new sound for notifications on the phone.

After unmounting the SD card, a random MP3 file on my phone started playing (it wasn't the file I just transferred over, it was a random song from the bunch I transferred over last week).

I opened up Advanced Task Killer, and killed everything that was running. The song kept playing. Tapping the end call button just shut the screen off, but the song kept playing, so I was forced to long-press ---> power off the phone, to finally get it to stop.

Hopefully it doesn't happen randomly again.
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This happened to me a few days ago as well... what's crazy is I opened up my music player to stop it... saw that nothing was playing on there so I started playing a different song, and they both played on top of each other. I don't think I reset the phone, I just waited it out... I think it stopped playing the mystery song about halfway through. Was very very odd.
 
I had that happen one day. Your phone randomly selected that song for the sd notification. I thought it was a ringdroid issue at first cause some of my others went screwy but it happened when the sd didn't load properly so I haven't been able to repeat the issue. You either had to power it down or wait it out.
 
This thread has kind of got me worried.... I was planning on getting the Moment in about a week and a half. I thought it was such an amazing device but this thread makes it sound terrible and useless.

Is it still worth getting? Do you think a lot of issues could be fixed when it gets the 2.1 update?

I've also never owned a smartphone before so I probably don't have nearly as high standards as many of you may have. My current phone is the Helio Ocean and I love it, it's just slow and I need something that can multitask and handle more things.

I will say that there are quite a few problems listed that I could most likely deal with.

I don't use my phone as my primary link to the internet so I'd really only use it when I need to check something on the go. I'm more of a texter and an emailer than a talker. I don't care about the camera at all (I have a camera) nor do I care too much about the MP3 player (I have an iPod). I do use GPS quite a bit. I use Google Maps on my current phone to constantly check traffic conditions to see which way I should go to/from work.

Do you think the Moment would be ok for that? I've been in love with the phone for months while I've been looking up new phones for when I switch. It came down to this and Hero but I don't care about Sense UI and I want the faster processor. I also hate the trackball (ball navigation is so early 90's haha).

Ok I'm done. Back on subject now....
 
I've definitely noticed that sometimes the Moment will play just any old sound file if it can't immediately load the one it's looking for. Confusing.
 
Risket said:
This thread has kind of got me worried.... I was planning on getting the Moment in about a week and a half. I thought it was such an amazing device but this thread makes it sound terrible and useless.

Is it still worth getting? Do you think a lot of issues could be fixed when it gets the 2.1 update?

I've also never owned a smartphone before so I probably don't have nearly as high standards as many of you may have. My current phone is the Helio Ocean and I love it, it's just slow and I need something that can multitask and handle more things.

I will say that there are quite a few problems listed that I could most likely deal with.

I don't use my phone as my primary link to the internet so I'd really only use it when I need to check something on the go. I'm more of a texter and an emailer than a talker. I don't care about the camera at all (I have a camera) nor do I care too much about the MP3 player (I have an iPod). I do use GPS quite a bit. I use Google Maps on my current phone to constantly check traffic conditions to see which way I should go to/from work.

Do you think the Moment would be ok for that? I've been in love with the phone for months while I've been looking up new phones for when I switch. It came down to this and Hero but I don't care about Sense UI and I want the faster processor. I also hate the trackball (ball navigation is so early 90's haha).

Ok I'm done. Back on subject now....
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I'd say this phone is GREAT for a first time user. I would put the problems mostly under the 'minor' category, save for a few. the phone is plenty fast. Txt and Email handling is great. the keyboard requires just a little getting used to. And if there is something you don't like about it....Search the apps and forums, there's sure to be a fix. best of luck. BTW I have the moment for 5 days now and the wife has a Pixi. both are great, but the app market seals the deal for me.
 
ducktard13 said:
I'd say this phone is GREAT for a first time user. I would put the problems mostly under the 'minor' category, save for a few. the phone is plenty fast. Txt and Email handling is great. the keyboard requires just a little getting used to. And if there is something you don't like about it....Search the apps and forums, there's sure to be a fix. best of luck. BTW I have the moment for 5 days now and the wife has a Pixi. both are great, but the app market seals the deal for me.
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Thanks for the advice! I am still very much looking forward to getting this phone.
 
Risket said:
Thanks for the advice! I am still very much looking forward to getting this phone.
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After reading and reading and reading i got really nervous as well. what's the worst that'll happen? you'll get it, not like it and utilize your free 30 day thing from sprint. but i am damn near positive that won't be the case.

Follow what a lot of recomendations are rather than just reading about people complaining and you'll be fine ;)
 
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