Help Connecting to NPS?

[KerbRD]

Hi all,

I want to upgrade my galaxy i7500 from 1.5 to 1.6 with the official upgrade through NPS but when I plug the phone in it shows the external and internal sd cards but doesn't seem to recognise the phone...

When I click on Upgrade Mobile Phone it comes up with a menu asking me to select the mobile but theres no options to select.

Anyone know what's going on?

 

[reefsider]

Had the same problem.

You have to go into the settings menu setting > about phone > additional settings > then click off mass storage only, problem solved.

 

[gavalexander]

Hi

"setting > about phone > additional settings > "

My phone doesn't have this option. Samsung GT-I5700.
I've tried every combination I can think of to connect the phone to upgrade the firmware etc. Wifi, bluetooth, USB cable. Kies, NPS and Samsung PC Studio 7. Nothing works.

I'm a little frustrated! Using the USB cable all I ever get is "Connecting..." but never a proper connection and nothing more.

Do you have any insight at all?!

Cheers