-
After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.
Dear Cricket - Huawei Ascend Complaint Board
- Thread starter Jazziette
- Start date
-
- Tags
- huawei ascend
Jazziette
Android Expert
I never heard of Metro until this forum either. LOL But I do know I love MetroPCS users! They are so cool!
I just got the Optimus V but I'm going to keep my Ascend too. It's my very first Android love!!! True love!!!
That's because we're all high on huawei!!!
hahaha
sthomas
Newbie
That's because we're all high on huawei!!!
hahaha
Well this forum helped my wife decide to go with her ascend.
fredrick1213
Well-Known Member
Holy smokes! I didn't know that. And I'm planning an out of state trip
K
KOLIO
Guest
Holy bat-roaming bat- man,the 'roaming cricket' is about to suck our wallets dry! Better use the bat-phone!
Jazziette
Android Expert
Really? You know...we really should all get a commission! LOL
Holy smokes! I didn't know that. And I'm planning an out of state trip
You need to call them from your home area before you leave or you're screwed. Seriously!
BAT - MAN! Da da da da da da da da BAT - MAN! LOL
They are counting on it!
FulciLives
Well-Known Member
Just a thought here but in order to get around the roaming cost you can use Skype ... but you have to find a free Wi-Fi Zone. Can't use Skype any other way (i.e., via 3G).
I've had some rough financial times recently (before I got my Ascend) and my only "phone" was Skype (via my home computer and a cheap $40 cam which I only used mostly as a mic) and so I know from experience that you can pay Skype $2.99 a month (charged monthly to a credit card) and this allows you to make unlimited calls to any phone number (land line or cell phone etc.) using Skype. Of course I was using my home computer at the time. The only problem with using Skype over our Ascend is that it is limited to Wi-Fi.
But think about it ... you pay Skype only $2.99 a month and can make unlimited calls from it to ANY phone number. And it's totally unlimited nationwide (USA)
But again you have to be on Wi-Fi and if you are "roaming" chances are you are in an area you don't know which means finding free Wi-Fi might be a trick.
Just a thought ...
I've had some rough financial times recently (before I got my Ascend) and my only "phone" was Skype (via my home computer and a cheap $40 cam which I only used mostly as a mic) and so I know from experience that you can pay Skype $2.99 a month (charged monthly to a credit card) and this allows you to make unlimited calls to any phone number (land line or cell phone etc.) using Skype. Of course I was using my home computer at the time. The only problem with using Skype over our Ascend is that it is limited to Wi-Fi.
But think about it ... you pay Skype only $2.99 a month and can make unlimited calls from it to ANY phone number. And it's totally unlimited nationwide (USA)
But again you have to be on Wi-Fi and if you are "roaming" chances are you are in an area you don't know which means finding free Wi-Fi might be a trick.
Just a thought ...
r0ckstarr
Well-Known Member
Still, even considering the circumstances, that right there is good information to know. You never know when one may end up in a similar situation and need a temporary workaround. Thanks for that.
Jazziette
Android Expert
I'm a dedicated Skype user myself. I love Skype! Most all my friends use it as well and I would rather talk on skype than on the phone actually. LOL I've never used it as a phone service but it does make sense. Great post! Thanks so much for the very useful info!
PS...I never hardly ever use my landline any more. It's basically just become an answering machine. LOL I don't even know why I keep it.
This is true, rockstarr!
cap'n-catalyst
Lurker
Hello. I've had the Ascend for a few months now. Just joined today to add my complaints...
As far as roaming, though, I thought as long as you were in their coverage area (the dark green on their map) you are fine... I have traveled from my state to 2 states over (maybe 400 miles?) along an interstate that was in their coverage area. I made calls while out-of-state and never got charged any extra... I wasn't aware this was an issue with the plan you get with the Ascend... Of course Cricket's map where you put in your address doesn't seem to be working for me right now. This is a serious issue if it is true. They give you no impression that this will happen. Not really "unlimited" if this is the case.
My biggest complaint about Cricket is the stupid SPAM texts! Now matter how many times I text STOP to 5555, I still get SPAM in the same month after they send the automatic text saying I will not be contacted again for this campaign...
I also get the double texts all the time and hate that.
I worked with customer service when transferring my number from my previous carrier, and that went ok. It definitely was someone in India that was difficult to understand. The hassle was calling customer service several days after that trying to get them to register my new number as a Cricket number on the website. It still made me log in with the old number and I didn't have the password... and they only send passwords to the number they have registered. I was assured that a new password would be sent to my phone probably about 15 minutes after I hung up... It never came. I gave up and checked the site again much later to see that I could log in with my current number. I couldn't imagine talking to their customer support about a billing issue... hope I never have one.
------
And just to be optimistic...
I like the flat monthly fee for a perceived "unlimited" plan (though with the potential roaming issue I'm disheartened). I like that this plan costs less than or close to limited plans from other carriers.
I like that there were no hidden fees when I activated. Other carriers love to charge you for the privilege of signing up and activating a phone on their network, even after locking you into a contract.
I like the call quality. I had a friend who was on Cricket before the Sprint coverage deal, and service was atrocious, but I jumped on after the Sprint deal and have had no issues.
I love that the Ascend was cheaper than a discounted Android from another carrier with a contract.
I also love that I can cancel at any time. I haven't ever canceled, but I hope there truly are no issues when doing so. Anyone have experience canceling?
mzstaingang
Newbie
Hi whats the name of the app that can track a stolen phone.
BlastGT1
Android Enthusiast
Metro 1x isn't the best, I will agree. I've had dial-up speeds at times. Metro does have one advantage over Cricket, and it is this: Whatever the monthly fee for your plan, you don't pay a dime over it. Taxes and fees are all included, so for the $50 plan (the Ascend has to have this plan, equivalent to Cricket's Android Plan) all I pay is $50, straight up. Not $50 plus taxes and fees.
Jazziette, you keep your land line for the same reason I keep my Vonage line: So you don't get bill collectors and spam calls on your cell phone, because someone would have to DIE if they were harassing me on my cell!
I haven't had any trouble with the multi-texts on Metro, but my wife does now and then, usually gets duplicate texts an hour or 2 after the originals.
Jazziette, you keep your land line for the same reason I keep my Vonage line: So you don't get bill collectors and spam calls on your cell phone, because someone would have to DIE if they were harassing me on my cell!
I haven't had any trouble with the multi-texts on Metro, but my wife does now and then, usually gets duplicate texts an hour or 2 after the originals.
r0ckstarr
Well-Known Member
There's a few of them. Search the market for "theft". That should pull up some results.
If I remember correctly, I seen one called "Wheres my droid". The way it worked was, you texted a key phrase to your phone after it had been lost or stolen, and the phone would reply back with the GPS location.
r0ckstarr
Well-Known Member
Wow. People still actually have those in their homes? I thought those went the way of cassette tapes and laser discs..
mzstaingang
Newbie
Thank you
sthomas
Newbie
Wow. People still actually have those in their homes? I thought those went the way of cassette tapes and laser discs..
I'm with you, I dropped my land line the moment I got Metropcs 3 years ago.
cap'n-catalyst
Lurker
Just an update on the roaming thing:
If you go to Cricket's coverage map, to the bottom left you will see frequently asked questions.
------------------------
Am I covered when I travel? Cricket has you covered when you travel. Receive unlimited talk and text coverage nationwide. Check the map to see what the coverage is like where you are traveling.
Can I call anyone in the US? If your plan includes US long distance, you can call anyone, on any network (cell phone or landline), anywhere in the United States, unlimited. Roaming charges may apply.
Where can I use all of my rate plan features?
All voice features and text messaging features are available in the nationwide talk and text coverage areas. All data features (i.e. mobile web, mobile email, picture messaging, etc) are available in the data coverage areas represented on the data coverage maps.
How do I know if I am roaming?
When you are outside of areas included in your plan, you will see a roaming indicator on your phone. This looks different on different phones. Some use the letter "R", some say "Roaming", some display an icon. Your phone user manual will tell you exactly how your phone shows that you are roaming.
When you see the roaming indicator, any calls you make or receive will be charged at the roaming rate. If your plan does not have any roaming minutes you will simply not be able to make or receive the call - no surprises on your bill!
----------------------------------
Based on the first answer, I would assume if you travel somewhere in the coverage area, you should have normal service with no roaming.
Based on the last answer, I am under the impression that roaming fees shouldn't come as a surprise. Meaning, you would hopefully know if you are roaming.
Has anyone been surprised by roaming charges or had issues in normal coverage areas away from your home area?
If you go to Cricket's coverage map, to the bottom left you will see frequently asked questions.
------------------------
Am I covered when I travel? Cricket has you covered when you travel. Receive unlimited talk and text coverage nationwide. Check the map to see what the coverage is like where you are traveling.
Can I call anyone in the US? If your plan includes US long distance, you can call anyone, on any network (cell phone or landline), anywhere in the United States, unlimited. Roaming charges may apply.
Where can I use all of my rate plan features?
All voice features and text messaging features are available in the nationwide talk and text coverage areas. All data features (i.e. mobile web, mobile email, picture messaging, etc) are available in the data coverage areas represented on the data coverage maps.
How do I know if I am roaming?
When you are outside of areas included in your plan, you will see a roaming indicator on your phone. This looks different on different phones. Some use the letter "R", some say "Roaming", some display an icon. Your phone user manual will tell you exactly how your phone shows that you are roaming.
When you see the roaming indicator, any calls you make or receive will be charged at the roaming rate. If your plan does not have any roaming minutes you will simply not be able to make or receive the call - no surprises on your bill!
----------------------------------
Based on the first answer, I would assume if you travel somewhere in the coverage area, you should have normal service with no roaming.
Based on the last answer, I am under the impression that roaming fees shouldn't come as a surprise. Meaning, you would hopefully know if you are roaming.
Has anyone been surprised by roaming charges or had issues in normal coverage areas away from your home area?
septembersrain
句_句 Smurfing Awesome
Plus with Metro, It's got an amazingly large "Extended home" area (My boyfriend went all the way to Ohio from Florida, No roaming). Where you do not have to pay any extra for roaming. I also like it that if you've got more than one line on your plan, You get 10 dollars off. Like me and my Boyfriend we've both got Metro, We pay 90 dollars exactly. We've both got the 50 dollar plan. I like that Metro cannot just "Add" anything to your bill.
I do get multi-texts. This hasn't changed even after I got Icarus 1.1. Actually the other day I ended up with 3 from a friend! It was weird. I don't get the duplicates an hour or so later. I get them all at once like a big spam bomb hit my inbox. X.x
Gmash
Extreme Android User
thanks. I was reading crickets web site last night, and based on what it says, Jazziette definately has been overcharged, and should be able to get her money refunded. If cricket refuses to give her credit, she should have her credit card company dispute the bill.
chefster74
Member
I live in Houston and took my 2 week old Ascend to VT and didn't get charged a penny extra and boy I was shocked. The only time I couldn't get service is when I visited my mom, who lives next to a mountain....lol, go figure
chefster74
Member
Not to confuse anyone, especially myself....the trip was last November...that darn Huaweid
r0ckstarr
Well-Known Member
That sounds like some top secret clown business.
I knew about the insurance plan, a long time ago, before i got my ascend. I bought a ex-girlfriend a phone from them, and the insurance plan. well she's clumsy, and promptly lost the phone in a month. The phone had a camera, and web access, and cost 150.00. She went to the cricket store, to get a replacement, and was told because it was a camera phone, and cost more than the insurance plan, she would have to pay 60.00 more! What good is a insurance plan, that's worse than allstate's, would you want that for your car?(just making a point, using car insurance as a analogy) This point, and their rep's having a total lack of knowledge, made me gun shy of using them, but just like scarface, they pulled me in, with their cheap android plan. I knew about the roaming plan too, since a while ago, my brother had cricket, went 90 miles to drop his son off at college, and got charged an arm and a leg. He dropped them within a week. I said this before in another post, that they don't backup their phones, where's 2.2 froyo for it? while other's are upgraded, they lag behind, and say forget you! I might forgo the cheap plan, find another carrier that can be put on my ascend, and pay extra for peace of mind.