1. Are you ready for the Galaxy S20? Here is everything we know so far!

Facebook 1.3/1.3.1 continuous Google Contact sync

Discussion in 'Android Devices' started by stangmatt66, Aug 6, 2010.

  1. stangmatt66

    stangmatt66 Newbie
    Thread Starter

    Hi All, After installing Facebook 1.3 and 1.3.1 on my Eris with 2.1 my Google Contacts are stuck in a sync loop and draining my battery. It tries to sync, gets an error about contact sync not being available, tries to sync, gets error, etc over and over. Since I'm not able to uninstall Facebook, only uninstall upgrades, going back to an older version causes the non-stop syncing to stop. WOO HOO!

    Has anyone else experienced this? I want the new Facebook 1.3.1, but the I can't live without contact sync. Any help would be appreciated.

    Thanks!
     


    #1 stangmatt66, Aug 6, 2010

    1. Sponsored

      Download the Forums for Android™ app!


      Download

       
  2. indyhank

    indyhank Lurker

    I experienced this for the first two days or so. My process for getting it to stop the loop was as follows:

    • Removed the account from the "Accounts and Sync" settings.
    • Deleted permissions to access "Facebook for Android" and "Facebook for HTC Sync" on my Facebook account.
    • Added the accounts back to the "Accounts and Sync" section - starting with general Facebook and then Facebook for HTC Sync.
    • Changed the settings to only update once per day and let it sync overnight while connected to wi-fi.

    This got me out of the loop. Unfortunately it yielded another problem - now for the 260 contacts I have syncing the contacts app is taking up nearly 35MB of memory causing the low internal storage warning.

    Any suggestions on that one? I hope the steps I used get you out of the loop.
     
    #2 indyhank, Aug 7, 2010
  3. stangmatt66

    stangmatt66 Newbie
    Thread Starter

    UPDATE: I wiped my phone and started clean. Everything looked good until I installed FB 1.3.1 again. Every time sync fails or gets stuck in the loop, I get multiple copies of my contacts. These copies are not visible in People, but rather when addressing SMS messages in any SMS program. The copies are not synced back to Google.

    How can one 3rd party program mess up an entire phone?
     
    #3 stangmatt66, Aug 7, 2010
  4. stangmatt66

    stangmatt66 Newbie
    Thread Starter

    UPDATE: I found a workaround for my issue. The problems seems to be with Facebook for HTC Sense and Facebook both syncing with Contacts. I removed Facebook for HTC Sense Sync and my duplicate SMS addresses went away. I then removed Facebook Sync. I added back Facebook for HTC Sense Sync and set Facebook 1.3.1 to not sync at all. My phone is no longer stuck in a sync loop and I do not have duplicate SMS entries.
     
    #4 stangmatt66, Aug 9, 2010
  5. katydid99

    katydid99 Newbie


    So doing this takes care of the looping issue and the contacts issue at the same time? Thanks
     
    #5 katydid99, Aug 10, 2010
  6. katydid99

    katydid99 Newbie


    I am a newbie so pardon my ignorance. When you say you set Facebook 1.3.1 to not sync at all was that in the app or the Eris's accounts/sync menu?
     
    #6 katydid99, Aug 10, 2010
  7. stangmatt66

    stangmatt66 Newbie
    Thread Starter

    Hi katydid99, Yes, this fixed both issues.

    I removed the Facebook Sync from the Sync menu, however when you reopen Facebook, it will ask you again what kind of sync you would like. Just set it to not sync. It will put an entry in the Sync menu, but doesn't make it active. Leave it how it is and it will hopefully clear up the issue.
     
    #7 stangmatt66, Aug 10, 2010
  8. katydid99

    katydid99 Newbie

    I just tried that and when I go to text message and do a contact search it brings up every contact at least 20 times!!! I unsynched FB HTC Sense, unsynched FB, re-synched FB HTC Sense and checked the app to say not to Sync. Did I do something wrong? Thanks for your quick response.
     
    #8 katydid99, Aug 10, 2010
  9. katydid99

    katydid99 Newbie

    Did you remove the accounts or just set them not to synch?
     
    #9 katydid99, Aug 10, 2010
  10. katydid99

    katydid99 Newbie

    ARGH!! Please help!! I deleted both the FB and the FB accounts and am trying to re-add the FB HTC account. It is getting stuck on the log in just saying please wait for several minutes. What should I do?
     
    #10 katydid99, Aug 10, 2010
  11. stangmatt66

    stangmatt66 Newbie
    Thread Starter

    You must REMOVE the accounts, not just set them to not-sync.

    Here's what I did:

    1. Removed Facebook for HTC Sense from the Sync Menu
    2. Removed Facebook Sync from the Sync menu
    3. Reboot the phone
    4. Add Facebook for HTC Sense tot he Sync menu
    5. Open Facebook (it should act like you're opening it for the 1st time) and set it to not sync with your contact. You will see an entry for it in the Sync menu, but the green circle will be grey.

    These steps worked for me, but may not work for everyone.
     
    #11 stangmatt66, Aug 10, 2010
  12. katydid99

    katydid99 Newbie

    Thank you...trying it now. Also called Verizon as this is my second Eris (had it since Friday) and I have had to reboot it several times today as it has frozen up and took almost a minute to make an important phone call this morning. So very frustrating.
     
    #12 katydid99, Aug 10, 2010
  13. MongolStomp

    MongolStomp Android Enthusiast

    Yeah, I experienced all these problems too. I didn't feel like f'n around so I just did a factory reset and didnt reinstall the update. I actually kind of enjoyed doing a reset, made my phone feel new again. Anyways, I won't reinstall the update until a new version comes out.
     
    #13 MongolStomp, Aug 10, 2010

HTC Droid Eris Forum

The HTC Droid Eris release date was November 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7600 processor, and 1300mAh battery.

Buy Buy
November 2009
Release Date
0
Reviews
Loading...
Similar Threads - Facebook continuous Google
  1. godlovingman

    Facebook group?

    godlovingman, Jan 30, 2023, in forum: Android Lounge
    Replies:
    19
    Views:
    745
    Milo Williamson
    Feb 1, 2023
  2. alexhob123

    Help Facebook menu button not showing

    alexhob123, Nov 2, 2022, in forum: Android Apps & Games
    Replies:
    8
    Views:
    909
    Dannydet
    Nov 2, 2022
  3. UbinTook

    Help Gboard trys to predict what i am going to say when posting or replying to a post on Facebook

    UbinTook, Sep 21, 2022, in forum: Android Apps & Games
    Replies:
    10
    Views:
    830
    Milo Williamson
    Sep 24, 2022
  4. Babyvelvet

    My BFs Samsung G920a list his device 3x w/ diff IPs. Why??

    Babyvelvet, Aug 28, 2022, in forum: Android Devices
    Replies:
    3
    Views:
    2,108
    Milo Williamson
    Aug 29, 2022
  5. ozonetrooper

    Facebook ads push Android adware with 7 million installs on Google Play

    ozonetrooper, Jul 31, 2022, in forum: Android Lounge
    Replies:
    5
    Views:
    1,318
    puppykickr
    Aug 1, 2022
  6. _wigfield_

    Facebook notifications across devices

    _wigfield_, Jul 27, 2022, in forum: Android Apps & Games
    Replies:
    3
    Views:
    563
    _wigfield_
    Jul 28, 2022
  7. _wigfield_

    Help Facebook notifications not working when in deep sleep

    _wigfield_, Jul 11, 2022, in forum: Android Apps & Games
    Replies:
    11
    Views:
    984
    _wigfield_
    Jul 12, 2022
  8. orgullodemexico

    Help Facebook Push Notifications Not Working

    orgullodemexico, Jul 10, 2022, in forum: Android Apps & Games
    Replies:
    1
    Views:
    1,288
    Hadron
    Jul 10, 2022
  9. Alex Ethridge

    Facebook ad on my phone's opening screen

    Alex Ethridge, May 21, 2022, in forum: Android Devices
    Replies:
    4
    Views:
    1,109
    yadic
    Jan 16, 2023
  10. thequeenscheese

    Chrome and Facebook new layout

    thequeenscheese, Apr 2, 2022, in forum: Android Lounge
    Replies:
    4
    Views:
    2,143
    puppykickr
    Aug 1, 2022

Share This Page

Loading...